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CHAPTER 1. THE INFORMATION SYSTEMS REVOLUTION

CHAPTER 1. THE INFORMATION SYSTEMS REVOLUTION. TRANSFORMING BUSINESS AND MANAGEMENT. LEARNING OBJECTIVES. DEFINE INFORMATION SYSTEMS COMPUTER LITERACY versus INFORMATION SYSTEMS LITERACY EXPLAIN IMPACT OF INFORMATION SYSTEMS ON ORGANIZATION & MANAGEMENT *. LEARNING OBJECTIVES.

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CHAPTER 1. THE INFORMATION SYSTEMS REVOLUTION

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  1. CHAPTER 1. THE INFORMATION SYSTEMS REVOLUTION TRANSFORMING BUSINESS AND MANAGEMENT

  2. LEARNING OBJECTIVES • DEFINE INFORMATION SYSTEMS • COMPUTER LITERACY versus INFORMATION SYSTEMS LITERACY • EXPLAIN IMPACT OF INFORMATION SYSTEMS ON ORGANIZATION & MANAGEMENT *

  3. LEARNING OBJECTIVES • COMPARE ELECTRONIC COMMERCE & ELECTRONIC BUSINESS, RELATIONSHIP TO INTERNET & DIGITAL TECHNOLOGY • IDENTIFY MAJOR MANAGEMENT CHALLENGES TO BUILDING, USING INFORMATION SYSTEMS *

  4. MANAGEMENT CHALLENGES • WHY INFORMATION SYSTEMS? • CONTEMPORARY APPROACHES TO INFORMATION SYSTEMS • NEW ROLE OF INFO SYSTEMS IN ORGANIZATIONS • LEARNING TO USE INFO SYSTEMS: NEW OPPORTUNITIES WITH TECHNOLOGY *

  5. BUSINESS ENVIRONMENT • GLOBALIZATION • INDUSTRIAL ECONOMIES • TRANSFORMATION OF THE ENTERPRISE *

  6. GLOBALIZATION • MANAGEMENT & CONTROL • COMPETITION IN WORLD MARKETS • GLOBAL WORK GROUPS • GLOBAL DELIVERY SYSTEMS *

  7. TRANSFORMATION • KNOWLEDGE-BASED ECONOMIES • PRODUCTIVITY • NEW PRODUCTS & SERVICES • KNOWLEDGE AS AN ASSET • TIME-BASED COMPETITION • SHORTER PRODUCT LIFE • TURBULENT ENVIRONMENT • LIMITED EMPLOYEE KNOWLEDGE BASE *

  8. TRANSFORMATION OF ENTERPRISE • FLATTENING • DECENTRALIZATION • FLEXIBILITY • LOCATION INDEPENDENCE • LOW TRANSACTION COSTS • EMPOWERMENT • COLLABORATIVE WORK *

  9. KNOWLEDGE- AND INFORMATION-INTENSE PRODUCTS • PRODUCTS THAT REQUIRE A GREAT DEAL OF LEARNING & KNOWLEDGE TO PRODUCE *

  10. LABOR FORCE COMPOSITION 1900-1996 Source: Laudon & Laudon 2000

  11. FEEDBACK SYSTEM INPUT PROCESS OUTPUT

  12. ENVIRONMENT Customers Suppliers ORGANIZATION INFORMATION SYSTEM INPUT PROCESS OUTPUT FEEDBACK Regulatory Stockholders Competitors Agencies FUNCTIONS OF AN INFORMATION SYSTEM

  13. COMPUTER-BASED INFORMATION SYSTEMS (CBIS) • FORMAL SYSTEMS • FIXED DEFINITIONS OF DATA, PROCEDURES • COLLECTING, STORING, PROCESSING, DISSEMINATING, USING DATA *

  14. INFORMATION SYSTEMS INFORMATION SYSTEMS ORGANIZATIONS TECHNOLOGY MANAGEMENT

  15. MAJOR ORGANIZATIONAL FUNCTIONS • SALES & MARKETING • MANUFACTURING • FINANCE • ACCOUNTING • HUMAN RESOURCES *

  16. COMPUTER TECHNOLOGY • HARDWARE • SOFTWARE • STORAGE • COMMUNICATIONS • NETWORK *

  17. MIS SOCIOLOGY POLITICAL SCIENCE PSYCHOLOGY APPROACHES TO INFO SYSTEMS TECHNICAL APPROACHES COMPUTER SCIENCE OPERATIONS RESEARCH MANAGEMENT SCIENCE BEHAVIORAL APPROACHES

  18. SOCIOTECHNICAL PERSPECTIVE OPTIMIZE SYSTEM PERFORMANCE: TECHNOLOGY & ORGANIZATION MUTUALLY ADJUST TO ONE ANOTHER UNTIL FIT IS SATISFACTORY * SOURCE: Liker, et al, 1987

  19. INTERDEPENDENCE HARDWARE BUSINESS Strategy Rules Procedures SOFTWARE DATABASE TELE-COMMUNICATIONS ORGANIZATION INFORMATION SYSTEM SYSTEM INTERDEPENDENCE

  20. SCOPE OF INFO SYSTEMS • 1950s: TECHNICAL CHANGES • 60s-70s: MANAGERIAL CONTROL • 80s-90s: INSTITUTIONAL CORE ACTIVITIES GROWING IMPORTANCE *

  21. WHAT YOU CAN DO ON THE INTERNET • COMMUNICATE & COLLABORATE • ACCESS INFORMATION • DISCUSS • OBTAIN INFORMATION • ENTERTAIN • TRANSACT BUSINESS *

  22. NEW OPTIONS FOR ORGANIZATIONAL DESIGN • FLATTENING ORGANIZATIONS • SEPARATING WORK FROM LOCATION • REORGANIZING WORK-FLOWS • INCREASING FLEXIBILITY • REDEFINING ORGANIZATIONAL BOUNDARIES *

  23. THE CHANGING MANAGEMENT PROCESS • ELECTRONIC COMMERCE • ELECTRONIC BUSINESS • ELECTRONIC MARKET *

  24. ELECTRONIC COMMERCE • INTERNET LINKS BUYERS, SELLERS • LOWERS TRANSACTION COSTS • GOODS & SERVICES ADVERTISED, BOUGHT, EXCHANGED WORLDWIDE • BUSINESS-TO-BUSINESS TRANSACTIONS INCREASING *

  25. ELECTRONIC BUSINESS • INTRANET: BUSINESS BUILDS PRIVATE, SECURE NETWORK • E-MAIL, WEB DOCUMENTS, GROUP SOFTWARE EXTENDS EFFECTIVE COMMUNICATION & CONTROL • VIRTUAL ORGANIZATION *

  26. MANUFACTURING COMPANY DESIGN COMPANY LOGISTICS COMPANY SALES & MARKETING COMPANY CORE COMPANY FINANCE COMPANY VIRTUAL ORGANIZATION

  27. CHALLENGE OF INFO SYSTEMS • STRATEGIC: COMPETITIVE & EFFECTIVE • GLOBALIZATION: MULTINATIONAL INFO • INFO ARCHITECTURE: SUPPORT GOALS • INVESTMENT: VALUE OF INFORMATION • RESPONSIBILITY & CONTROL: ETHICS *

  28. © 2001 Laudon & Laudon, Essentials of Management Information Systems 4/e Connect to the INTERNET Laudon/Laudon Web site: http://www.prenhall.com/laudon Additional Internet Resources related to this chapter: http://www.dell.com http://www.amazon.com http://www.firstunion.com http://www.intel.com http://www.clemson.edu/http://www.gatech.edu http://www.bath.ac.ukhttp://www.intranet.com http://www.ascusc.org/jcmc/vol1/issue1/index.html

  29. CHAPTER 1. THE INFORMATION SYSTEMS REVOLUTION TRANSFORMING BUSINESS AND MANAGEMENT

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