1. Explicating Small Business Phone Systems It is an era of business. The business scale ranges from small to medium to large scale businesses. Accordingly different businesses have varied requirements when it comes to select a phone system. Diverse phone systems are available in the market with a range of configurations and features. But first, let’s dive into the journey of discovering what phone systems actually are? What are Phone Systems? A system that gives class integrated platform for seamless communication with ready to use models that can be installed in a nick of time with proper functioning modules. It manages the incoming calls for the organization with features like call transfer, automated attendants, call recording and voice mailing option. It assures the consumer can easily reach to the customer representatives. Many small businesses are also utilizing the virtual phone service technology, which provides landline numbers that can be routed to your smartphone. Types of Phone Systems Phone systems are broadly classified into following types, based on the market, technology and coverage they offer. The types are listed below: • Virtual phone system • VoIP-based phone system

2. • Self-hosted system • Cloud-based system • Business size based system Private branch extension(PBX) based system Organizations can find the suitable system as per their business structure and necessities. Who is Providing Small Business Phone Systems? An organization can choose from several options available in the market. Some of the phone systems service provider that provides small business phone system is listed below: Cisco Business Edition 600- It is the top scorer in the small business market. RingCentral- It is a smart, refined business phone technology for small business which is cloud based and provides VoIP solutions to serve the needs of small businesses. Ooma Office- Designed precisely for small businesses, this system can be installed in minutes and involves no special wiring or phones. Samsung- Samsung with its systems IP Phone SMT-I6010, IP Phone SMT-I6020 and several others, provides an easy to use tailor made phone system best suited for small businesses. 8x8- This service is based on cloud voice over Internet protocol (VoIP) model and does not need any PBX hardware or skilled engineer for the installation. ESI – Its phone systems offers a range of customer relation and marketing tools. The listed names are very in numbers and the market of the phone systems offers more diverse and widespread providers. Get the Best-Suited Small Business Phone Systems Now we know what phone system all about is and the service providers that offer the service. Below are some key considerations for a small business to keep in mind before choosing the right phone system for their organization. 1.Cost 2.Technology base 3.Reliability of the provider 4.Market rating of provider

3. 5.Features 6.Ease of installation 7.Capacity 8.Service level 9.Requirement of video calling Features To Look For In Small Business Phone Systems Phone systems come with a wide range of features, but there are some features which are the bare necessities of a good phone system. Let us have a look on these features. 1.Customize mailbox recording 2.Customized hold music 3.Automatic call transfer 4.Live call recording 5.Customized hold messages 6.Computer telephone integration 7.Auto dialing 8.Conference calls 9.Computer dialing 10.Automated attendant service 11.Help and support package 12.Warranty and backup Don’t go for any small business phone system before doing your complete homework. Contact the local service provider beforehand. An integrated phone system can be the backbone of the customer support department of one’s organization. It can also optimize the overall productivity at the workplace.