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Issues in Providing Information Access and Services

Issues in Providing Information Access and Services. IS 530 Fall 2006 Dr. Dania Bilal. Issues. Stress and burnout Staffing the reference desk Evaluation of reference transactions Professional ethics Protecting the user’s right of access. Issues. Barriers to information access Technical

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Issues in Providing Information Access and Services

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  1. Issues in Providing Information Access and Services IS 530 Fall 2006 Dr. Dania Bilal

  2. Issues • Stress and burnout • Staffing the reference desk • Evaluation of reference transactions • Professional ethics • Protecting the user’s right of access

  3. Issues • Barriers to information access • Technical • Absolete formats • Outdated collection • Information organization • Physical • Persons with disabilities: mobility restrictions, technology requiring visual and manual abilities to operate

  4. Issues • Cultural barriers • Economic barriers • Government information policy • Library policy

  5. Resources • http://www.ala.org/work/freedom/lbr.html Library Bill of Rights • http://www.ala.org/alaorg/oif/ethics.htm Code of Ethics • http://www.ala.org/alaorg/oif/freeread.html Freedom to Read Statement • http://www.ala.org/work/freedom/interprt.htm Interpretations of the Library Bill of Rights • http://www.ala.org/alaorg/oif/issues.html Intellectual Freedom Issues • http://www.ala.org/alaorg/oif/celebrating.html#ptftr Sample Intellectual Freedom Statements • http://www.ala.org/ala/rusa/rusaprotools/issuesinaccess/issuesaccess.htm RUSA website

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