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Knowledge Management and Intelligence Analysis Tools

Knowledge Management and Intelligence Analysis Tools. Innovations in Justice: Information Sharing Strategies and Best Practices June 2007. Kristie L. Manzi Senior Management Analyst Supervisor Florida Department of Law Enforcement Office of Statewide Intelligence

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Knowledge Management and Intelligence Analysis Tools

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  1. Knowledge Management and Intelligence Analysis Tools Innovations in Justice: Information Sharing Strategies and Best Practices June 2007 Kristie L. Manzi Senior Management Analyst Supervisor Florida Department of Law Enforcement Office of Statewide Intelligence Financial Crime Analysis Center kristiemanzi@fdle.state.fl.us

  2. Knowledge Management • Knowledge Management comprises a range of practices used by organizations to identify, create, represent, and distribute knowledge for reuse, awareness and learning. Source: Wikipedia.org

  3. Knowledge Management • Programs are typically tied to organizational objectives and are intended to achieve specific outcomes, such as • shared intelligence • improved performance • competitive advantage • higher levels of innovation Source: Wikipedia.org

  4. Knowledge Management & Intelligence Analysis • How does this affect intelligence analysis? • How is knowledge being transferred? • Are we asking the right questions? • Do we have • The right information? • Are we producing • The right thing?

  5. Knowledge Management & Intelligence Analysis • Do we understand the data? • Business rules • Limitations • How do we get there?

  6. Knowledge Management & Intelligence Analysis • Training/Development • Progression from basic to advanced • Intelligence analysis • Analytical techniques • Computer programs/software • Basic law enforcement intelligence • On-the-job • Specialized

  7. Knowledge Management & Intelligence Analysis • Training/Development • Mentoring • Senior analysts • Rotation • Professional development • Retention • Career progression • Continuing education

  8. Knowledge Management & Intelligence Analysis • Training/Development • Critical product review • Feedback • Peer review • Procedures manuals • Sample products • Process documentation

  9. Technology • Absolutely! • To augment the intelligence cycle • Collection • Collation • Analysis • Dissemination • Issues/Challenges • Validation/Evaluation • Critical thinking • Motivation

  10. Intelligence Cycle Planning Planning Re-evaluation Collection Collection Evaluation Evaluation Dissemination Analysis Collation

  11. The Financial Crime Analysis Center and Technology • Tactical support to law enforcement and prosecutors • Financial Crimes Enforcement Network (FinCEN) • FDLE Financial Transaction Database • Spreadsheets and pivot table reports • Pattern discovery and visualization tools • Secure, on-line assistance request form

  12. Knowledge Management & Intelligence Analysis Challenges Fails to meet customer’s needs The wrong data Afraid to ask No analysis, “dressed-up information” Don’t understand the data

  13. Knowledge Management & Intelligence Analysis The intelligence process (cycle) Validated Right data Processed Information + Analysis = Intelligence

  14. The Financial Crime Analysis Center and Technology • Proactive analysis using various on-line financial resources • Develop cases meeting the FDLE investigative strategy • Use pattern discovery and visualization tools • Trend/pattern analysis • Link and/or event flow analysis and visualization • Spreadsheets & pivot table reports

  15. The FCAC Use of Technology Proactive Case Example

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