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From Mercer to Cooper B-Line: The Chrystal York Story

From Mercer to Cooper B-Line: The Chrystal York Story. Facts. Chrystal York . Cooper B-Line. A leading manufacturer of quality support systems and enclosures for the mechanical, electrical and telecommunications industries. Cooper B-Line employs approximately 1,200 people nation-wide.

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From Mercer to Cooper B-Line: The Chrystal York Story

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  1. From Mercer to Cooper B-Line:The Chrystal York Story IDM/ISE 288 Interview Presentation

  2. Facts Chrystal York Cooper B-Line A leading manufacturer of quality support systems and enclosures for the mechanical, electrical and telecommunications industries. Cooper B-Line employs approximately 1,200 people nation-wide. Cooper B-Line's products are used in a variety of settings for the commercial, industrial, utility and OEM markets • Graduated from Mercer: May 2007 • Major: Industrial Management IDM/ISE 288 Interview Presentation

  3. College Preparation • Helpful Courses: • Statistics • Operations Management • Simulations • Linear Programming • Industrial Case Studies • Internships: • Management Sales Internship at Belk • Human Resources Internship at ARINC Engineering • Process Improvement Intern at Milliken & Co., • Quality Engineer Intern at Rheem Manufacturing IDM/ISE 288 Interview Presentation

  4. Currently….. • Job Title: Quality Manager • Job Description: • Responsible for ensuring quality to the customer • Creating processes that have quality built in • Responsible for processing all product complaints from our customers • Responsible for supervising quality technicians IDM/ISE 288 Interview Presentation

  5. Typical Day • Work 80% of the time in cross-functional groups • Supervise 5 employees • Good Day: • Working closely with vendors on any nonconforming materials • Develop corrective actions for internal quality incidents • Develop quality standards for any new products • Communicate with customers IDM/ISE 288 Interview Presentation

  6. Future • Short-Term Goals • Gain more exposure and training in the quality function • Move into a production or Materials managerial role • Long-Term Goals • Director of Quality and Continuous Improvement at Cooper B-Line (5 Years) • Vice-President of Operations at Cooper B-Line (10 Years) IDM/ISE 288 Interview Presentation

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