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Nevada County Human Services Agency

Web-Based Community Resource Directory. Nevada County Human Services Agency. Web-Based Resource Directory. Improve customer access to health and social services through use of a Web-based resource directory. Regional directory User friendly Accessible by all Up–to–date information.

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Nevada County Human Services Agency

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  1. Web-Based Community Resource Directory Nevada County Human Services Agency

  2. Web-Based Resource Directory Improve customer access to health and social services through use of a Web-based resource directory. • Regional directory • User friendly • Accessible by all • Up–to–date information

  3. ReferWeb - Alliance ReferWeb is a turn key Internet software system. The system searches for, locates, and displays Human Services’ Provider information.

  4. ReferWeb - Alliance ReferWeb offers user-friendly search methods to accurately locate Service Providers: • Category/Subcategory • Taxonomy or Keyword • Agency and Site Name • AKA  Name  • Program Name • Area Located • Area Served • Conditions and Filters

  5. ReferWeb - Alliance ReferWeb is customizable: Able to customize font style, graphics, page layout, and even customize the search features. ReferWeb will integrate seamlessly with current Websites.

  6. ReferWeb - Alliance ReferWebtracks and reports user statistics: • Web hits • Zip Code • City • Age • Gender • Services searched

  7. http://www.officeonaging.ocgov.com/Guide.asp

  8. Updating Data • Develop protocols and processes for updating databases to ensure database has the most current information.

  9. Updating Data Project Lead: Lori Burkart Frank 12 hours per week Start Date April 1 Develop systems to keep information updated Provide technical assistance to community non-profits and the Human Services’ Agency staff in utilizing the database Conduct community outreach and training Office Assistance: • Eileen Roddy • 40 hours per week • Start Date April 3 • Keep information updated! • Provide technical support • Input, catalog, index, and update data • Research and identify new services to be cataloged in the database

  10. Project Time Line 04/01/06 Project Start Date 04/01/06 Hire Information and Assistance Technician 05/01/06 Purchase Software 05/20/06 Software Installation 10/01/06 Data Update 11/01/06 Go Live 11/15/06 Community Marketing 01/01/07 Community Survey – Is It Working? 03/30/07 Project Review (in-house/contract out)

  11. The following slides are still shots from a ReferWeb instructional video. Editing Screens

  12. Enter your Agency Contact Information

  13. Scroll down; add/edit any information. (Note the red “not on file” warnings; we add that data here.)

  14. After submission, you get this summary screen. Note the title: “Agency Survey Page Submitted...” Now, you can update individual service sites.

  15. Site update editing is about the same process.

  16. You can also add a new location, or add/edit your services and programs from this screen.

  17. Done!

  18. Questions & Answers Nevada County Human Services Agency

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