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Comprehensive Web-Based Resource Directory for Nevada County Human Services

The Nevada County Human Services Agency presents a user-friendly, web-based resource directory designed to enhance access to health and social services. This customizable system ensures up-to-date information on human services providers, enabling users to search by category, agency name, location, and more. ReferWeb tracks user statistics and integrates seamlessly into existing websites, supporting community outreach, training, and database updates. Our goal is to connect individuals with essential services efficiently and effectively.

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Comprehensive Web-Based Resource Directory for Nevada County Human Services

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  1. Web-Based Community Resource Directory Nevada County Human Services Agency

  2. Web-Based Resource Directory Improve customer access to health and social services through use of a Web-based resource directory. • Regional directory • User friendly • Accessible by all • Up–to–date information

  3. ReferWeb - Alliance ReferWeb is a turn key Internet software system. The system searches for, locates, and displays Human Services’ Provider information.

  4. ReferWeb - Alliance ReferWeb offers user-friendly search methods to accurately locate Service Providers: • Category/Subcategory • Taxonomy or Keyword • Agency and Site Name • AKA  Name  • Program Name • Area Located • Area Served • Conditions and Filters

  5. ReferWeb - Alliance ReferWeb is customizable: Able to customize font style, graphics, page layout, and even customize the search features. ReferWeb will integrate seamlessly with current Websites.

  6. ReferWeb - Alliance ReferWebtracks and reports user statistics: • Web hits • Zip Code • City • Age • Gender • Services searched

  7. http://www.officeonaging.ocgov.com/Guide.asp

  8. Updating Data • Develop protocols and processes for updating databases to ensure database has the most current information.

  9. Updating Data Project Lead: Lori Burkart Frank 12 hours per week Start Date April 1 Develop systems to keep information updated Provide technical assistance to community non-profits and the Human Services’ Agency staff in utilizing the database Conduct community outreach and training Office Assistance: • Eileen Roddy • 40 hours per week • Start Date April 3 • Keep information updated! • Provide technical support • Input, catalog, index, and update data • Research and identify new services to be cataloged in the database

  10. Project Time Line 04/01/06 Project Start Date 04/01/06 Hire Information and Assistance Technician 05/01/06 Purchase Software 05/20/06 Software Installation 10/01/06 Data Update 11/01/06 Go Live 11/15/06 Community Marketing 01/01/07 Community Survey – Is It Working? 03/30/07 Project Review (in-house/contract out)

  11. The following slides are still shots from a ReferWeb instructional video. Editing Screens

  12. Enter your Agency Contact Information

  13. Scroll down; add/edit any information. (Note the red “not on file” warnings; we add that data here.)

  14. After submission, you get this summary screen. Note the title: “Agency Survey Page Submitted...” Now, you can update individual service sites.

  15. Site update editing is about the same process.

  16. You can also add a new location, or add/edit your services and programs from this screen.

  17. Done!

  18. Questions & Answers Nevada County Human Services Agency

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