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Enhancing Enterprise Information Management in Higher Education Using Chandler

Explore Chandler's potential for improving enterprise information management in higher education institutions. Addressing current issues with email and calendaring, Chandler offers collaborative design processes, better local solutions, and support for interoperable standards, benefiting the long-term management of personal information in the academic environment.

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Enhancing Enterprise Information Management in Higher Education Using Chandler

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  1. Oren Sreebny University of Washington Educause 2003 ChandlerWhat's in it for my university? This work is licensed under a Creative Commons license.

  2. Higher Ed Environment • Information stored on large-scale enterprise servers. • Access increasingly mediated by middleware. • Desktop devices are not under central control. • Use of multiple devices from multiple locations is typical. • Extremely high turnover of user base. • Edges of the enterprise are fuzzy.

  3. Current Issues - Email • Poorly behaved clients. • IMAP used as if it's POP. • Checking all folders for new messages (Outlook Express). • Checking all folders for message count (OS X Mail app). • Not supporting server-side features such as search or sort. • Not supporting secure authentication mechanisms.

  4. Current Issues - Calendaring • No good implementation of interoperable protocols. • No good enterprise-wide scalable solutions. • Products which violate basic principles: • Forced integration of calendaring with email (Exchange).

  5. What Chandler Offers – Shorter Term • A collaborative design process between OSAF and higher ed institutions. • A chance to offer departments a better local solution for information management than Exchange. • An opportunity to advance the state of support for interoperable standards.

  6. What Chandler Offers – Longer Term • A new open source set of tools for managing personal information in the enterprise. • A chance to understand new ways of supporting fuzzy institutional borders. • A chance to explore the ways new P2P paradigms interact with our server-based environment. • A new working partnership between higher ed and open source developers.

  7. More Information • Chandler in Higher Education • Chandler Product Roadmap • Chandler Timeline

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