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Role of Enhanced Voice Applications for SMBs

Role of Enhanced Voice Applications for SMBs. New Features Today and Tomorrow. Primal Solutions.

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Role of Enhanced Voice Applications for SMBs

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  1. Role of Enhanced Voice Applications for SMBs New Features Today and Tomorrow

  2. Primal Solutions • Primal Solutions, Inc. is a leading provider of managed SaaS software solutions that enable communications service providers to generate increased revenues, improve profitability, and control costs from their communications services • Currently, processing over 20% of all U.S. primary line, residential VoIP calls • Saved customers over $20 million in annual revenue recovered and losses avoided • Processing over 4.8 billion minutes of use a month

  3. Big Co. Features for SMBs • Account Codes • Apportion telephony costs to clients like large accounting and legal firms (Bright House Networks) • 800 Number • Provide toll free numbers for orders and customer service (TWC – critical feature) • Conference Server • Hold dial in conference calls (local numbers or toll free) for customers, remote staff, cut down on travel costs (Bresnan Communications) • SIP Trunk / PRI • Lower costs through more efficient use of trunk lines for voice and data traffic (TWC – key feature for 2008) • Inbound Business Intelligence • New feature in development for 2009 • More than caller ID – Caller Intelligence – know who is likely to buy

  4. Contact Information For more information contact: • Mark DiCamilloVice President Marketing and Product ManagementPrimal Solutions, Inc.19732 MacArthur Blvd, Suite 100Irvine, CA 92612Direct: (949) 221-8317Fax:  (949) 260-1515mark.dicamillo@primal.comwww.primal.com

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