Community, Children’s & Mental Health National User Conference

1. Community, Children’s & Mental Health National User Conference Thursday 3rd October 2013 Nottingham

2. Welcome • A whole day dedicated to Community, Children’s and Mental Health for the first time at the EMIS NUG. • Customers, Prospects and Partners invited and very much welcome. • A chance for our community to have a conversation with itself.

3. Welcome…!...

4. About EMIS EMIS clinical systems are already used by over 5,000 healthcare organisationsacross the UK – from community, children’s and mental health organisations, to GP practices, out of hours services and clinical services across the UK. By using the same system, everyone can access the same information about their patients - no matter where they are treated - making the prospect of integrated care a reality. By utilising the EMIS Group integration solutions, information from all healthcare settings can be linked, exchanged, shared and accessed – Acute, Community, Children’s Mental Health, Social Services, Private, Independent, Community Interest Companies…… Truly – Healthcare Without Boundaries

5. Today • 9.40 to 10.10 - Bromley Healthcare - Why we moved to EMIS Web from Rio -Andrew Hardman • 10.15 to 10.45 - Camden Vision - HasibAftab and Agnes Rieu • 10.45 to 10.55 – Break and a chance to explore the stands, network with friends and colleagues and find out more about how EMIS can help you • 11 to 11.30 - Liverpool Community Health NHS Trust - Our Vision - Exploiting technology to improve patient care -Caroline Rand and Ian Bailey • 11.35 to 12.15 - Liverpool Mobile Project - plan to move to paper light working -Jenny Bradshaw, Gemma Lloyd and Lois Silvano • 12.20 to 12.45 - Integrated care in Cheshire - Vicki Barnes • 12.45 to 1.55 – Lunch, Networking and Exhibition.

6. Today • 2.00 to 2.30 - EMIS Web: Completing the jigsaw for children's services in Greater Glasgow & Clyde -Karen McFadden, Tom McCluskey and Graham Tytler • 2.50 to 3.25 - Clinical Leadership Karen King • 3.30 to 4.00 - Connect Physical Health - Using EMIS Web to join up healthcare across all areas -Mark Jenkinson and Mark Philpott • 4.00 to 4.15 - Coffee & Exhibition • 4.15 to 4.45 - Interoperability – the benefits of sharing data across healthcare –Martin Bell, Peter Anderson & Markus Bolton • 4.45-5.00 – Wrap up and close • 5.00 – Further chance to network and enjoy the stands, or head of home!

7. Martin Bell Director of Community, Children’s and Mental Health at EMIS

8. Overview • Reflections. • Roadmap and Development Plans. • User Group, User Engagement and Involvement.

9. Day 78….. • Met with as many customers, prospects and partners as possible – Listening and learning. • Building a new dedicated division within EMIS – focused on Community, Children’s and Mental Health. • Key priority of getting the product developments right, delivered and a revised roadmap. • Developing a new deployment model focused around Trust type organisations and their needs. • Evolving the solution to offer the widest value to customers – now including integration with Ascribe, and partners such as Graphnet in London and the South.

10. You have told me….. • Developments need to be delivered when EMIS say they will be delivered. • Ensure core functionality is all in place – and improved mobile offering. • More help and support needed to get best value from investment in EMIS Web. • Improved connectivity and interoperability and clearer offering. • Specific focus on Community, Children’s and Mental Health. • A bit less paperwork!

11. EMIS Solution Healthcare EMIS Inpatient Care EMIS Unscheduled Patient PHR EMIS Community EMIS Diabetes EMIS Maternity EMIS Pharmacy EMIS Child Health EMIS PAS EMIS Outpatients technology EMIS GP EMIS Mental Health EMIS Connect SPINE MIG Cerner PAS DTS Adastra GraphNet Orion

12. EMIS Community, Children’s & Mental Health Roadmap • Sexual Health • School Health • Maternity / New Born • Bed Management • Mental Health • Enhancements to • Safeguarding • Appointments • Registration / DBS • Family Linkages • Record Utilities • Full Child Health • Assessments • Community Mobile • Reporting Apr 2014 Jan 2014 Q2-Q4 2014 Q4 2013 2015 2015 • PA Configuration • Death Notification • Service Prescribe • Family Links • Care Planning • Spine Services • CAB Provider • PA multi-workflows • Recall Schedules

13. Delivered in 2013 • Integrated functionality for • Cross org Appointments • Cross org Tasks • Cross org Safeguarding alerts/warnings • Core Care Planning • Centile charts • Summary screen configuration • EMIS Mobile for Primary Care

14. Underway in Q4 2013 • Patient Administration Configuration • Improvements to user views and list configuration • Improvements to rules engine for improved performance • Preparation for multiple workflows • Death Notification • Service Level Prescribing • Family Links • Care Plans - Sharing

15. Roadmap – Community Mobile • Online & offline working on iOS, Android and Windows tablets • Full Caseload availability, RTT support • User diary, scheduled and book appointments, maps • View clinical record, documents, shared records • Record activity including mileage and encounters • EMIS & organisation defined assessment templates with data seamlessly integrated with EMIS Web • Task creation and prescribing Apr 2014 Access essential patient data Wherever you are

16. Roadmap – Assessments & Care Plans Assessments • Assessment template creation and distribution • New assessment view with grouping and trending • Cumulative assessment fields showing latest values • Incorporate form fields, mail merge and calculations Care Plans • Create master care plan templates • Personalisation and tailoring of each care plan • Electronic sharing of the care plan with external organisations Q4 2013 Apr 2014

17. Roadmap – National Spine Services PDS • Allow Personal Demographic Service search and retrieval – trace patient details in from the spine to improve data quality SCR Viewer • View patients Summary Care Record on the spine – including those outside of local EMIS Web sharing agreements CAB Provider • Allow publishing of appointments slots to the spine Jan 2014 Jan 2014 Jan 2014

18. Roadmap – Child Health • Child Health Core Data & Registrations • Vaccs & Imms Administration • Child Health Recall Schedules • Dedicated Child Health Views Apr 2014

19. User Group – Community, Children’s & Mental Health • Strategic, operational and clinical involvement. • All sectors covered, special interest groups, helping us improve the solution we can offer. • Early information and involvement in development and direction. • Dedicated events and networking opportunities, with EMIS, and with each other. • Shared learning and exchanges, reference sites, user case studies, experience swaps. • Pathfinder customers. Run by you – supported by us

20. Martin Bell Director of Community, Children’s and Mental Health at EMIS 07442 492 775 Martin.bell@e-mis.com

21. Why EMIS?

22. Bromley Healthcare – Why we moved to EMIS Web from Rio Andrew Hardman

23. Bromley Presentation

24. Proven benefits Cost effective and more responsive care Almost 14,000 consultations have been delivered closer to home in Merseyside thanks to EMIS Web. Clinical time saved Access to patients’ records has freed 15-20% of clinical time for community healthcare teams in Cumbria. Access anywhere, at any time Using EMIS Mobile, you can view core elements of the system whatever the care setting.

25. Camden Vision HasibAftab & Agnes Rieu

26. Camden Presentation

27. Healthcare Without Boundaries

28. Break Please be back in 10 minutes

29. EMIS Web:for community, children’s and mental health PATIENTS BENEFITING: IN THE NORTH EAST & LONDON IN NORTH MERSEY IN BRISTOL

30. Liverpool Community Health NHS Trust – Our Vision - Exploiting technology to improve patient care Caroline Rand & Ian Bailey

31. Liverpool Presentation

32. EMIS Web:for community, children’s and mental health

33. Liverpool Mobile Project – plan to move to paper light working Jenny Bradshaw, Gemma Lloyd & Lois Silvano

34. Liverpool (2) Presentation

36. Integrated care in Cheshire Vicki Barnes

37. Cheshire Presentation

38. Lunch, Networking and Exhibition Please be back at 1.55pm…..

40. Welcome Back…..

41. EMIS Group Divisions

42. EMIS Web: Completing the jigsaw for children's services in Greater Glasgow & Clyde Karen McFadden, Tom McCluskey &Graham Tytler

43. Glasgow Presentation

44. Mental Health market (11.1% penetration - #3 in the market) Unscheduled Care/A&E market (20.9% penetration - #2 in the market) PAS/EPR market (rising penetration) EMIS Group Ascribe 5,170 of 9,858 GP Practices in the Primary Care market (52% penetration - #1 in the market) 4,727 of 13,549 High Street Pharmacies) in Community Pharmacy market (35% penetration - #2 in the market) Pharmacy & Medicines Management market (30.6% penetration - #2 in the market) Growing penetration in Community & Child Health market Rationale – Strategic Fit in Adjacent Markets • Ascribe’s customers primarily within hospitals across UK, Australia and New Zealand. Entirely complementary to EMIS Group’s market leading position in UK primary care, community pharmacy and JEDHI sub-contract • Significant growth prospects: • Enables movement into on Specialist Care, Pharmacy and CCMH Markets • Facilitates UK’s strategy of integrated healthcare

45. Clinical Leadership Karen King

46. Karen Presentation

47. EMIS Pathfinder Customers Patients - Patient.co.uk - Patient Access - Self care apps - Health & wellbeing - Local public health programmes Mobile Working - EMIS Web Mobile - Mobile hardware devices - N3 connectivity - EMIS Web EPR viewer - Tele-health device interoperability ICT Services • - Engineering • - Networking • - Helpdesk/support • - Hosting - Hardware - Tele-health / medical devices Integrated care & interoperability Data sharing Care record sharing Cross-org functionality EMIS Interoperability Services (including MIG) EMIS Partners CMS optimisation • - Meds Management, • - LTC care pathways, • - Clinical Audits, • - Clinical decision support • - Business continuity • - National programmes • (SCR, GP2GP, EPS, CAB) Clinical Management Systems (CMS) - GP - Community - Out of Hospital Services - Child Health - Mental Health - Specialist Services - Pharmacy Data & Intelligence - Data extraction - GPES (national) - QOF Manager - Enterprise reporting - Risk stratification - Business intelligence

48. Connect Physical Health – Using EMIS Web to join up healthcare across all areas Mark Jenkinson & Mark Philpott

49. Connect Presentation

50. NHS Cheshire “ It used to take up to 15 minutes for the A&E doctor to get details over the phone or by fax – if there was someone to answer the phone. Now it is done in seconds electronically, 24 hours a day. Dr Neil Paul, GP ”