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NETWORK PLANNING TASK FORCE “ SUMMER PLANNING SESSION ”

NETWORK PLANNING TASK FORCE “ SUMMER PLANNING SESSION ”. 08/21/06. Agenda. Introductions Completed NPTF initiatives in FY’06 Status of NPTF initiatives for FY’07 Discussion of NPTF topics for Fall agenda Fall meeting schedule. Mary Alice Annecharico/Rod MacNeil, SOM Robin Beck, ISC

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NETWORK PLANNING TASK FORCE “ SUMMER PLANNING SESSION ”

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  1. NETWORK PLANNING TASK FORCE “SUMMER PLANNING SESSION” 08/21/06

  2. Agenda • Introductions • Completed NPTF initiatives in FY’06 • Status of NPTF initiatives for FY’07 • Discussion of NPTF topics for Fall agenda • Fall meeting schedule

  3. Mary Alice Annecharico/Rod MacNeil, SOM Robin Beck, ISC Chris Bradie/Dave Carrol, Business Services Cathy DiBonaventura, School of Design Geoff Filinuk, ISC John Keane/ Grover McKenzie, Library John Irwin, GSE Marilyn Jost, ISC Deke Kassabian /Melissa Muth, ISC Doug Berger/ Manuel Pena, Housing and Conference Services Mike Weaver, Budget Mgmt. Analysis Dominic Pasqualino, OAC James Kaylor, CCEB Kayann McDonnell, Law Donna Milici, Nursing Dave Millar, ISC Michael Palladino, ISC (Chair) Jeff Fahnoe, Dental Mary Spada, VPUL Marilyn Spicer, College Houses Steve Stines / Joseph Shannon, Div. of Finance Ira Winston / Helen Anderson, SEAS, SAS, School of Design Mark Aseltine/ Mike Lazenka, ISC Ken McCardle, Vet School Brian Doherty, SAS Richard Cardona, Annenberg Deirdre Woods/Bob Zaraowski, Wharton NPTF FALL ’06 MEMBERS

  4. FY’06 NPTF Infrastructure Initiatives • 10 Gig routing core fully operational • All fiber-connected buildings have gig backbones. • 24 Gig buildings/subnets • 22% of campus ports are redundant • Closet (edge) electronics • 3 year depreciation with rigorous upgrade schedule • 41% are 10/100/1000 switches • Lowered 100Mpbs price from $16.03 to $8.03 • Next Generation PennNet • Northern NAP (Sansom Place) operational • Western NAP (Dental) began construction • Building entrance evaluation completed

  5. FY’06 NPTF Infrastructure Initiatives (Continued) • Wireless • Lowered wireless support costs (includes capitalization). • Complete deployment of Wireless in College Houses and Sansom Place using 802.1X for authentication. • Public Safety Work • 123 Campus E-Phone Upgrades (Garages) • PennCommunity • Remote back up PennCommunity service implemented

  6. FY’06 NPTF Security Initiatives • Payment Card Industry Compliance • Compliance assessment complete, remediation in progress. • Traffic filtering implemented to reduce attack risks by blocking key Netbios ports at campus edge routers. • Quarterly Security Effectiveness Reporting - Complete • Awareness: Reach the “Unreachables” • Ongoing Almanac series: “One Step Ahead” • Firewall Service • Firewall recommendation, documentation and supporting services in place: http://www.upenn.edu/computing/provider/firewall/index.html • SPIA • Successful pilot complete • Early adopters project in process.

  7. FY’06 NPTF Services Initiatives • Integrated Communications • Developed flexible, cost-effective service based on open-source VoIP. (Over 700 users) • Production-grade • Redundant servers, gateways and PRIs • Automated monitoring (server, network, PRIs) • Single-line features, email/voice mail integration • 911 • Architecture: layer 2 Quality of Service, separate VLANs & subnets

  8. FY’06 NPTF Services Initiatives (Continued) • Integrated Communications • Installation, Help Desk support & billing fully operational. • Customer and local support programs in place • Local support provider training • Reference materials • www.upenn.edu/voice/voip/ • Deployed telephone directory services. • Deployed web “front-end” to Integrated Communications Services.

  9. FY’06 NPTF Services Initiatives • POBOX • Improved efficiency of webmail • Optimized filesystem architecture • Increased storage from 50Mbps – 100 Mbps • WWW • Search.www now utilizing Google search appliance technology • Lower cost and faster

  10. FY’07 NPTF Infrastructure Initiatives • Deploy new closet electronics (Starting January 2007) • Next Generation PennNet • Dental NAP operational • Complete all NAP to NAP single-mode fiber links • Infrastructure upgrades • 40% redundant ports • Deploy new building entrance equipment (25% of subnets) • 1000Mbps subnets/buildings (40) • Public Safety • Upgrade campus building emergency phones • Install more West Philly security cameras

  11. FY’07 NPTF Security Initiatives • Web-based Critical Host Maintenance: in production Sept. ‘06. • Achieve Full Payment Card Industry Standards Compliance • SSN Convert or Secure: Prepare warehouse environment and create conversion toolkit. • Implement Scan and Block in at least 5 (and up to 10) academic and administrative areas. • SPIA • Complete Early Adopters project • Implement Risk Management and Reporting • Implement Campus Authorization Service • Implement Security Incident Tracking and Management • LSP Security Certification

  12. FY’07 NPTF Services Initiatives • IP Telephony Service Upgrades: • Deploy 2000 IP-based phones • Richer feature set for phones • Software-based telephones (Softphones). • Location-based services, supporting user location for emergency services as well as customized user services based on a user's specific location (Presence). • IP-based ACD fully operational • Replace existing voice mail with IP-based voice mail (June)

  13. FY’07 NPTF Services Initiatives (Continued) • Network Reliability • Maintain < 9 hours of unplanned downtime a year for network user services (POBOX, WWW, etc.) • Maintain < 5 hours of unplanned downtime for network infrastructure services (DNS, DHCP, etc.) • POBOX Next Gen - July 2007 • Email service with integrated calendaring • Support for access from handheld devices • Customer Service • Online, self-service intake for voice and data orders • Use of Remedy for Telephone maintenance tickets

  14. FY ’07 Tentative NPTF Goals to Implement for FY’08 • Finalize and implement Alternative Funding Model team recommendations for CSF. • Hold as many rates flat as possible for FY ’08. • Increase customer service (use more metrics). • Determine new strategic initiatives/directions. • Determine which services can be discontinued.

  15. Discussion of NPTF topics for Fall agenda (Infrastructure) • Internet2/NewNet • Lower 1000Mbps rates • Potentially lower 100Mbps rates

  16. Discussion of NPTF topics for Fall agenda (Security)

  17. Discussion of NPTF topics for Fall agenda (Services) • POBOX Next Gen deployed in early FY’08 • Digital video • Student services (data, voice and video)

  18. MEETING SCHEDULE – FY 2007 • Meetings 1:30-3:00pm in Business Service Conference Room, 4th floor of 3401 Walnut Street • Summer Planning Session 8/21 • Fall Focus Groups (TBD-likely late Sept.) • Fall Meetings (7) • September 18 • October 2 • October 16 • October 30 (Added. Please fix calendars.) • November 6 • November 20 • December 4 (If necessary.)

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