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Global Collaborations Enhancing Next Generation 9-1-1 Services

This overview discusses the collaborative efforts among various organizations and regulatory bodies to address the challenges faced by Public Safety Answering Points (PSAPs) in the evolving landscape of emergency services. With the rise of VoIP and a significant decline in traditional wireline services, the need for improved broadband access and efficient information management is critical. This report also highlights the growing expectations of citizens globally and the resistance to change, emphasizing the urgency for innovative solutions in emergency response systems.

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Global Collaborations Enhancing Next Generation 9-1-1 Services

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  1. NG is Collaborative NG is Global

  2. NENA NG Interactions • U.S. Congress (E9-1-1 Caucus) • FCC (NRIC Advisory Council) • NARUC (Regulators) • VON Coalition (VoIP Providers) • IETF/IEEE (Internet Standards Bodies) • Canadian CRTC • ETSI/EMTEL & EENA (European Connection) • ATIS/ESIF & Other SDOs (PTSC, 3GPP2, etc.) • EMRI (India) • APCO & Other Public Safety Organizations

  3. NG is an Internetwork

  4. Today’s PSAP Challenges • VoIP serving over 6 million U.S. households • 10% decline per year in traditional wireline • Broadband access growing rapidly • U.S. trails others, but will hit 69.2 million by 2009. • Growth of global telematics markets • Worldwide Citizen Expectations • Information overload/who gets what when • Resistance to change – Who Moved My Cheese?

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