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Knowledge Management

Knowledge Management. The Origin of Knowledge by B. Nugroho Budi Priyanto. Topics. Differentiate: knowledge, information and data. Information vs Knowledge. Converts data to information. Data. Condensation. Calculate. Contextualization. Correction. Categorization. Information.

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Knowledge Management

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  1. Knowledge Management The Origin of Knowledge by B. Nugroho Budi Priyanto

  2. Topics • Differentiate: knowledge, information and data

  3. Information vs Knowledge

  4. Converts data to information Data Condensation Calculate Contextualization Correction Categorization Information

  5. Creating Information

  6. Integration of Knowledge Integration of knowledge creates new knowledge at the subsequent levels

  7. A map of some key facet of knowledge

  8. Comparing Tacit & Explicit Knowledge

  9. KM system must support • Truth • Judgment • Experience • Values, Assumptions, and beliefs • Intelligence

  10. Fundamental processes in KM

  11. Levels of Professional Knowledge

  12. Learning company vs knowledge-leveraging company

  13. Retrofitting knowledge to the choice and implementation of IT & IT support functions (1)

  14. Retrofitting knowledge to the choice and implementation of IT & IT support functions (2)

  15. Three factors that distinguish company • Leveraged core competencies • Continuous improvement of the value-added chain • Ability to revitalized fundamentally

  16. Is your company ready for KM? • The scanning imperative: • Does your company truly understand the environment in which is functions? • Does it gather information about practices and condition outside the organization? • Is there awareness about how your company’s internal operation compare with those of your competitors? • Shared perception of performance gap • Metrics • Corporate culture • Knowledge champions • Strategic alignment • Begin with what you know

  17. Lesson learned • There are two primary types of knowledge • Experiential knowledge is stored in scripts • Knowledge is essentially collaborative and falters with data-hoarding mentality • The five Cs for data to information • Managing knowledge is essential • Managing knowledge effectively can produce enviable results • Beyond know-how towards care-why. • Intranets and extranets can be a starting point for building a KM system • Success of a KM system depends on reciprocity • Is your company ready for KM?

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