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The CLEARVIEW Program Core Team Meeting March 7, 2012

The CLEARVIEW Program Core Team Meeting March 7, 2012. Agenda. Action Items Phase I: SAP Phase I: Contract Schedule Readiness Phase I: SP / WI Status Phase I: SDLC Phase II: PMO Phase II: Project Schedule Phase II: Sneak Preview/CRP Phase II: SDLC Service & Repair Quality

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The CLEARVIEW Program Core Team Meeting March 7, 2012

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  1. The CLEARVIEW Program Core Team Meeting March 7, 2012

  2. Agenda • Action Items • Phase I: SAP • Phase I: Contract Schedule Readiness • Phase I: SP / WI Status • Phase I: SDLC • Phase II: PMO • Phase II: Project Schedule • Phase II: Sneak Preview/CRP • Phase II: SDLC • Service & Repair • Quality • Business Intelligence

  3. Agenda Items • URS Requirements • Phase II: UAT Testing, Process, Timeline • Phase II:UAT User Acceptance • Phase II: Procedures and Work Instructions footer goes here

  4. Action Items

  5. SAP (Phase I Update) Planned Activities for Next 2 Weeks Major Accomplishments/Decisions • Contracts • Training This week • SP/WI 1 doc left! • Spare Parts • SP/WI: INCREDIBLE! • Gateway Training: 100% • FSE Shipment Report 3/06 rollout • LIVE! • Contracts: • SP/WI—Release/Train 3/08 • Data Validation 3/09 • Go Live 3/12 • Spare Parts: • Production Part ECO 3/09 • Inventory Receipts ASAP • Hypercare 3/23 • Transition to Operations 3/23 • PMO • Closeout reports 3/19 Risks/Mitigation Plan Issues/Action Plan (next 2 weeks) • R: Contracts Conversion Sunil/Alan • R: Biomed Ordering via JJHCS Paul/Arnel • HYPERCARE – SPARE PARTS • I: Manufacturing parts Gil/David A • I: Spare Part Order Processing Arnel/HCS • I: Shipping Methods – Gateway Paul • I: UPS/Marc Integration Paul/Gil • I: Freight in J&J Gateway HCS/Arnel • I: OCP&P updates Gil/HCS

  6. Phase I – Contract Schedule/Readiness

  7. Phase I – SP/WI Status footer goes here

  8. Phase I – SDLC Document Status

  9. Phase II: PMO Planned Activities for Next 2 Weeks Major Accomplishments/Decisions • Finalization of Global Services SOW • UAT Plan complete and script creation begun • CRP (n.b. reschedule due to Kaizen meetings) • Onboard training / communication resource • Supplemental CAR Approved! • 70% of build completion overall all streams • 70% SIT test scripts prep/review completed • UAT Approach 90% complete • Sneak previews in process Risks/Mitigation Plan Issues/Action Plan • SOX Certification for SouthStar platform • Delay in testing completion • Aggressive timeline • Competing priorities for the business team

  10. Phase II: Schedule and Bus. Involvement

  11. Phase II: Sneak Previews/CRP - Quality

  12. Phase II: Sneak Previews/CRP - Service Completed Completed Completed Pending

  13. Phase II – SDLC Document Status

  14. Service & Repair Planned Activities for Next 2 Weeks Major Accomplishments/Decisions • Cross-functional sessions (week of 3/19). • Test Plans – identify & document. • Formalize FSE time track & reporting functions. • Master data. • De-install email templates completed. • De-install activity plans completed. • Install email Templates completed. • Install email templates completed. • Sneak-preview sessions completed. Risks/Mitigation Plan Issues/Action Plan • Bill-order only process. • Credit-card billing process. • Credit/Replacement process. • Support required from SMEs will increase significantly over the next weeks & months.

  15. Quality Planned Activities for Next 2 Weeks Major Accomplishments/Decisions • SmartScripts • Complete SmartScript development • Sneak Preview Sessions • Final 3 sessions to be held from 3/12 – 3/16/12 follow up meetings scheduled for feedback • Product Malfunction Codes • Complete the review and alignment of PMCs • Other • Resolution of last 2 remaining parking lot items • Initiate the review/updating of SOPs/WIs • SmartScripts • All scripts have been approved • 10 of the 12 scripts have been developed currently on schedule • Sneak Preview Sessions • 3 of the 6 sessions have been held • Product Malfunction Codes • 6 work sessions held and initial review of PMCs reviewed with SMEs Issues/Action Plan Risks/Mitigation Plan • Scalable solution for the reporting of product analysis fields on a complaint • No significant risks in place

  16. Business Intelligence Planned Activities for Next 2 Weeks Major Accomplishments/Decisions • Phase II • Ongoing Build and Unit Testing of BI • Change Management – “Where is my data” • Astea on SA and D1 Decommission project • Kickoff - SA and D1 Decommission project • Phase II • Started BI Road Show, running until 03/19 • Ongoing Build and Unit Testing of BI • 90% completed for Analytics • 70% completed for BIP Issues/Action Plan Risks/Mitigation Plan • PII: Late business Change Requests for creating new reports and changes to already built reports – have added new requests to CR Log • None to report

  17. Service Alliance & Dispatch 1 Decommission • Service data for installed customer assets resides on Service Alliance and Dispatch 1 (no longer in production), these applications and their respective databases are scheduled to be decommissioned • Business requires reporting capabilities on the Service Alliance and Dispatch 1 data post decommission of these applications for: • Legacy service data reporting • Compliance and audit purposes • Retirement of the Service Alliance application is scheduled: • March 2012: Quote to Contract and Spare Parts Sales moved to HCS SAP • Q3/2012: Technical Service functions will move to SouthStar (Siebel) joining ASP’s Quality and Complaint management footer goes here

  18. Service Alliance & Dispatch 1 Change Management Reporting Legacy Service Data Solution Definition Legacy Service Data Solution Build &Test Legacy Service Data Solution in Production Service Alliance in Production Service Alliance in Fallback & RO Mode Service Alliance Shutdown SouthStar in Production footer goes here

  19. Service Alliance & Dispatch 1 - RACI footer goes here

  20. URS Requirements By Category footer goes here

  21. UAT Testing Relation to SIT Testing Systems Integration Testing (1,500) User Acceptance Testing (>100>300) User Requirements Specifications (170) Functional Specifications Design (1,200) Derived From page 21 Derived From footer goes here

  22. UAT Process Map User Requirements SouthStar Implements Corrections Derived From Defects ID’d • UAT Test Script(s) footer goes here

  23. UAT Timeline Go/No-Go 3/13 UAT Script Inventory Go/No-Go 4/10 UAT Test Scripts 300>n>100 • UAT Preparation Phase • 3-5 thru 4-16 • (6 Weeks) UAT Dry Run 1 4-16 thru 5-14 (4 Weeks) UAT Dry Run 2 5-14 thru 6-4 (3 Weeks) Final UAT Run 6-4 thru 7-1 (4 Weeks) 3/5 3/12 3/19 3/26 4/2 4/9 4/16 4/23 4/30 5/7 5/14 5/21 5/28 6/4 6/11 6/18 6/25 footer goes here

  24. User Acceptance Testing Planned Activities for Next 2 Weeks Major Accomplishments/Decisions • Phase II – Proposed UAT Test Script Inventory to be Reviewed and Approved/Disapproved by the core group • Proposed kickoff meeting next Tuesday 10am 3/13/2012 • Develop final end user schedules for UAT testing • Begin script writing • Project team will utilize HP QC • Business team members are welcome to join in – will shorten learning curve on new system • Phase II • Access to Siebel environments (SIT and DEV) • Access to HP QC environment (Test Author and Tester roles) Issues/Action Plan Risks/Mitigation Plan • Resources to develop UAT scripts – still under analysis • Number of scripts • Level of efforts to develop scripts • Real-time communications with core team about UAT script development status • Analysis of UAT creation process to optimize resource and time constraints footer goes here footer goes here

  25. Procedures And Work Instructions Planned Activities for Next 2 Weeks Major Accomplishments/Decisions • Complete document analysis • Divide by department • Provide analysis of document update needs to each department • Develop approval matrix for documents • Develop project plan for document update process • Begin document updates • Phase II • Retrieved and Conducted Preliminary Analysis of over 100 Phase II related Documents (WI, SP, etc) • ~50% appeared to not require update • ~40% seem to only require minor update • ~10% will require complete or new documentation will need to be created Issues/Action Plan Risks/Mitigation Plan • Resources to do document work – still under analysis • Number of documents • Level of efforts to develop documents • Rewrite and/or new document creation

  26. Protecting Lives Against Infection

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