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HOW (UN)ETHICAL ARE YOU?. Banaji, Bazerman,and Chugh. Being “ethical” or “unethical”. Self-perception is often biased Managers are often biased without knowing Article explores four related sources of unintentional unethical decision making. Sources of unintentional unethical decision-making.
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HOW (UN)ETHICAL ARE YOU? Banaji, Bazerman,and Chugh
Being “ethical” or “unethical” • Self-perception is often biased • Managers are often biased without knowing • Article explores four related sources of unintentional unethical decision making
Sources of unintentional unethical decision-making • (1) IMPLICIT PREJUDICE • Bias that emerges from unconscious beliefs • Mental associations may not be true • Biases can be costly. They may lead to wrong decisions (e.g.., in hiring a firing decisions) • (2) IN-GROUP FAVORITISM • Bias that favors your group • Results in discrimination against others and the misallocation of resources • It erodes the bottom line and may lead to losses or lower profits
Sources of unintentional unethical decision-making (2) • (3) OVERCLAIMING CREDIT • Bias that favors you • People tend to over estimate their contributions • Claiming too much credit can destabilize alliances • May also reduce performance and the longevity of groups • (4) CONFLICT OF INTEREST • Bias that favors those who can benefit you
Trying Harder Isn’t Enough • Must learn and understand own biases • Collect data • Gather data and analyze them. Observe results to determine whether you are biased. • Shape your environment • By working with different groups of people and understanding the extent of biases • Broaden your decision making • Think from various viewpoints • Think from the viewpoints of all the individuals who are impacted
The Vigilant Manager • Managers who aspire to be ethical must challenge the assumption that they are always unbiased and acknowledge that vigilance, even more than good intention, is a defining characteristic of an ethical manager • Only those who understand their own potential for unethical behavior can become the ethical decision makers that they aspire to be.