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Customer Guidance for Delivery and Compensation Claims

This document provides essential information for insured customers regarding the delivery of articles. Customers should verify that the item is intact upon receipt; if the condition is unsatisfactory, it is advisable to request an open delivery. To confirm acceptance, customers must sign the delivery slip and acknowledgment. In cases where articles or their contents are lost, compensation equivalent to either the intrinsic value or the insured amount—whichever is lesser—will be provided.

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Customer Guidance for Delivery and Compensation Claims

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  1. INFORMATION FOR CUSTOMER (INSURED) See article is intact If not found in good condition ask for open delivery Take delivery by signing on delivery slip and acknowledgment If article / contents lost, compensation equivalent to the intrinsic value of contents or amount of insurance whichever is less will be paid

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