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This guide provides essential information for new Extension educators regarding technology services and support available through the Division of Agricultural Sciences and Natural Resources. It covers desktop technical support, on-site visits, training opportunities, and useful resources. Key services include assistance with technology purchases, virus and malware scanning, email services, and web conferencing tools. Educators will also find vital links for troubleshooting, relevant IT policies, and important hints to secure and back up their computer systems effectively.
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DASNRTechnology Services and Support Division of Agricultural Sciences and Natural Resources Dwayne Hunter April, 2011 New Extension Educators Orientation
Who Do I Call? Extension Technology Specialists provide: • desktop computer technical support • on site visits • web site with FAQs: • http://support.dasnr.okstate.edu/ • assistance with technology purchases • training opportunities
Free (or nearly free) technology • Web page services • http://countyext.okstate.edu • Microsoft Office 2007/2010 • Virus and Malware scanners • Email address and services • Orange Key (OKey) System • http://okey.okstate.edu
Useful(?) Technology • OSUFacts • http://osufacts.okstate.edu • Print on Demand System (PODS) • http://pods.dasnr.okstate.edu • SPAM • eXtension • http://extension.org • Video conferencing • Web Conferencing • http://centra.okstate.edu
Helpful Hints • Programs NOT to install • “Hotbar” • Webshots • IncrediMail • Kazaa • Antivirus 2011 • Reporting email and internet abuse: abuse@okstate.edu • Training opportunities • http://cc.dasnr.okstate.edu
Important Items • Backup your computer…often! • Secure your computer • Keep your computer OS (Windows) and anti-virus software updated! • IT Policies • http://www.it.okstate.edu/policies • “Appropriate Computer User” • “Use of Electronic Mail”: guard your password!