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This document outlines the Electrician Developmental Matrix created by UNC Charlotte's Facilities Management. It addresses a critical question: "What if we train them and they leave?" and its counterpoint, "What if we don't and they stay?" A focus group identified essential knowledge, skills, and abilities (KSA) for electricians, categorize competencies into three levels: Contributing, Journey, and Advanced. A structured 5-part process for KSA capture, verification, and task breakdown is detailed to ensure effective training and development pathways for electrician staff.
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UNC Charlotte – Facilities Management The making of … Electrician Developmental Matrix
UNC Charlotte – Facilities Management FM Electrician Developmental Matrix “What if we train them and they leave?” “What if we don’t and they stay!!”
UNC Charlotte – Facilities Management FM Electrician Developmental Matrix Competency levels identified by the NC Office of State Personnel 1- Contributing 2- Journey 3- Advanced No clear path identified to “grow” electrical trades knowledge, skills, & abilities.
UNC Charlotte – Facilities Management FM Electrician Developmental Matrix • Focus group assembled • Electricians - Advanced • Supervisors • Organizational Development Specialists • Identified necessary KNOWLEDGE – SKILLS – ABILITIES (KSA) • Developed a 5-part process for KSA capture & verification • KSA • Associated Tasks • Skill/Knowledge obtained how? • Assessment methods • Verification
UNC Charlotte – Facilities Management FM Electrician Developmental Matrix
UNC Charlotte – Facilities Management FM Electrician Developmental Matrix KSA required How do I get the KSA to perform my job? Records (who-what-where) What is the “Task” break down? Where do I get training to do the job? Supervisor and/or trainer sign off
UNC Charlotte – Facilities Management FM Electrician Developmental Matrix Thank You