Welcome to NCVTS County Administrator Webinar

1. Welcome to NCVTS County AdministratorWebinar

2. Welcome • Overview and Purpose • Reminder: There is an NCID Webinar tomorrow from 10:30AM to 11:00AM

3. Agenda • User Management Overview • Objective: I will be able to use the User Management screen to search users, search roles, add users, and add roles. • Look-Up Management Overview • Objective: I will be able to use the Look-Up Management screen to make configuration changes. • Mass Assignment Overview • Objective: I will be able to use the Mass Assignment screen to assign work to my staff in a quick, automated fashion.

4. How to Enter Questions GoToWebinar Button

5. User Management

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28. User Management • Knowledge Check: What must a user have in order to be added as an NCVTS user? • Answer: An NCID • Reminder: There is an NCID Webinar tomorrow from 10:30AM to 11:00AM • Session Objective: I will be able to use the User Management screen to search users, search roles, add users, and add roles

29. Look-Up Management

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37. Look-Up Management • Knowledge Check: Describe one function you can do in the lookup management window. • Answer: Could include any of the following: Change DMV Upload Configurations, Change Tax Jurisdiction Configurations, Change VTS Configurations (can include auto-authorized adjustment amounts, auto-authorized proration refunds amounts, and vehicle body types to exclude from vehicle fees), or Change Zip Code Configurations • Session Objective: I will be able to use the Look-Up Management screen to make configuration changes.

38. Mass Assignment

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46. Mass Assignment • Knowledge Check: What is the purpose of the mass assignment tab? • Answer: The purpose of the mass assignment tab is to assign a percentage of the workload that appears in different queues to staff in an automated fashion. • Session Objective: I will be able to use the mass assignment tab to assign a percentage of the workload that appears in different queues to staff in an automated fashion.

47. Resources • NCVTS Training Guide – Module 4 • Farragut Learning Center • Recording of Webinar • Power Users for your Region • Department of Revenue Contacts • Tina Stone – tina.stone@dornc.com • David Duty – david.duty@dornc.com • Robin Rogers – robin.rogers@dornc.com • Travis Isaacs – travis.isaacs@dornc.com

48. Resources • Farragut Learning Center • http://www.farragut.com/dev/learning-center.php/localgov

49. Questions

50. Thank You