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CLAIMS OUT-PROCESSING BRIEF

CLAIMS OUT-PROCESSING BRIEF. KAISERSLAUTERN CLAIMS OFFICE Location: Kleber Kaserne Bldg 3210, Room 110 Phone: DSN 483-8414 CIV 0631-411-8414 CJA: CPT Gilbertson. AGENDA. DA Pam 27-162 Substantiation – “Legal Proof” Items NOT Payable Claims Maximum Payable $100 Rule

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CLAIMS OUT-PROCESSING BRIEF

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  1. CLAIMS OUT-PROCESSING BRIEF

  2. KAISERSLAUTERN CLAIMS OFFICE • Location: Kleber Kaserne • Bldg 3210, Room 110 • Phone:DSN 483-8414 • CIV 0631-411-8414 • CJA: CPT Gilbertson

  3. AGENDA • DA Pam 27-162 • Substantiation – “Legal Proof” • Items NOT Payable • Claims Maximum Payable • $100 Rule • PED (Pre-Existing Damages) • Time Constraints • Questions

  4. DA Pam 27-162 • Sets out procedures for Claims Offices • NOT “Guidance” – CJA is financially and criminally responsible for violations • NOT intended to replace private insurance • Depreciated Cost vs. Replacement Cost • Allowance List-Depreciation Guide (ALDG): Table 11-1

  5. SUBSTANTIATION • Claimant must prove: • 1. Ownership – receipts, bills, pictures, video, personal inventory (serial #s, quantity) • 2. Value – receipts, bills, pictures, appraisals • 3. That the claimant tenderedthe item to the carrier (is it listed on shipment inventory?) • 4. The monetary amount of damages that resulted to the item claimed (estimates)

  6. ITEMS NOT PAYABLE • Losses exceeding $40,000 • Items exceeding category allowance • (See DA Pam 27-162, ALDG, Table 11-1) • Professional equipment:e.g., DJ turntables, professional mechanic’s tool set, etc. • Money: cash, money orders, coin collection • “Unreasonable” Items: radar detectors, brass knuckles, stun guns, drugs, etc.

  7. SOME CLAIMS MAXIMUMS • $40,000 maximum allowable per move (HHG/HB claims) • $20,000 maximum per POV claim • Within these overall maximums, there are individual “item” maximums: • $1000 per stereo item/$4000 per claim • $1000 per bicycle/$4000 per claim • $2500 for sporting goods losses per claim

  8. $100 Rule DA Pam 27-162, para 11-14h, states, in part: “As a rule of thumb, claimants … should normally be required to provide a purchase receipt or similar evidence to confirm the value of items for which more than $100is claimed …”

  9. PED (Pre-Existing Damages) DA Pam, para 11-14d(2), states, in part: “PED is damage that predates the incident giving rise to a claim… If the estimate [for repair of a damaged item] includes repair of PED, deduct the percentage attributable to repair of PED…” Bottom line: Claims does not pay for PED

  10. PED (Pre-Existing Damages) • PED is listed on the Shipment Inventory!! • SCRUTINIZE the PED Codes that the movers use when they pack your goods!!! • If you don’t agree with the PED code, DON’T ARGUE, WRITE IN AN “EXCEPTION TO THE PED” ON THE Shipment Inventory! (Block next to the PED Code)!!!!

  11. TIME CONSTRAINTS • 70 DAYS – you MUST turn in the 1840R to your gaining claims office within 70 Calendar Days of delivery!!! • - A few exceptions for TDY/deployment • 2 YEARS – you MUST file your claim within 2 Calendar Years of delivery!!! • - Turning in the 1840R IS NOT filing your claim! You must turn in the claim packet! - NO EXCEPTIONS!!!

  12. SMOOTH MOVE! • CONSIDER PRIVATE INSURANCE • Ensure that high dollar items ($100+) are individually listed on the inventory • Bottom line: • If you care about it, document,check the PED codes, and file PED exceptions! • If you REALLY care about it, take PICTURES and VIDEO!!!

  13. QUESTIONS?

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