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Top 5 Telephone System Features

After technological advances, more features and options have become available in phone systems which made easier for businesses to keep track of incoming and outgoing calls. Know the top 5 phone system features that can really help business.

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Top 5 Telephone System Features

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  1. Top 5 Telephone System Features

  2. Phone System Features That Can Really Help Your Business Thrive • Call Forwarding – Find Me/Follow Me • Daytime/After-Hours Greetings • Voicemail to Email • Call Recording and Reporting • CRM Integration and Other Business Applications

  3. Call Forwarding – Find Me/Follow Me “Call Forwarding feature allows users a chance to answer calls wherever they are. This feature can be used to forward unanswered calls to a specified list of devices and phone numbers.”

  4. Daytime/After-Hours Greetings Daytime and After-Hours Greetings features make sure your business never misses any calls and reduce caller frustration. This features makes your business sound professional & ensure that calls will be able to come through to a business representative all the time.

  5. Voicemail to Email Voicemail to Email feature allows callers to leave a message and their contact details which can save time for a lot of businesses as they can prioritise call backs and avoid unnecessary return calls. Users will now have the ability to access their voicemail messages anywhere where they have access to their emails.

  6. Call Recording and Reporting Call Recording and Reporting are essential to assure call quality and improve services for clients. It can also directly improve business operations and can have a positive impact on sales, management and training.

  7. CRM Integration and Other Business Applications When your phone systems are integrated with your CRM, your business gets access to more real-time information and additional features include easy dialling, interaction logging, click to call, caller ID information, enterprise phone presence and many more. It helps to improve staff productivity and reduces the time it takes to look up customer information.

  8. Thanks! Any questions? You can find me at: fixtelaustralia01@gmail.com https://www.fixtel.com.au

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