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Core Competencies

Core Competencies. IT Governance Change Management Created Process and initial procedures Formed / Managed and recruited team Release Management Authored business case for this team

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Core Competencies

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  1. Core Competencies IT Governance • Change Management • Created Process and initial procedures • Formed / Managed and recruited team • Release Management • Authored business case for this team • Responsible for merging Product / Business priorities in to a release cycle: Projects, Work Requests, Defects, Severities • Software Configuration Management • Authored Business Case for team • CVS, Visual Source Safe, Subversion, ClearCase, Perforce • Migrate source code and build / manage all environments; Development, QA, Production • Quality Assurance • Roles Performed • QA Manager • Test Engineer • Performance Test Engineer • Test Engineering Team • Authored Business Case for team • Formed / Managed and recruited team • Evaluated Tool Purchases • Implement Mercury, ClearCase Engineering • BS Electrical Engineering • Programming Languages • C, C++, C#, JQuery • Scripting Languages • Perl, SQL, JavaScript • Web Design • HTML, CSS, Java, ASP, PHP, WebShere • Streaming Video • Telephony • VOIP • Roles Performed • Sr. Engineer, Network Administrator 11/6/2016 1

  2. Summary • Excellent written and verbal communication skills • Over 20 years’ experience with full product & software life cycle • Background includes Enterprise AVP / IT Director, Sr. QA Engineering Manager, Sr. SCM Manager, Sr. Test Engineer, Sr. Software Design Engineer, and Network Administration • Specialties: I have a great deal of experience dealing directly with end customers, internal as well as external. I also have vast experience with convergence technologies, specifically Enterprise, Web, Middleware, Data, Media and Telephony in data centers as well as college environments. 11/6/2016 2

  3. Work History • Digital Media Arts College 2010 - Present • LexisNexis 2001 - 2009 (Formerly ChoicePoint public records) • NetSpeak 2000 – 2001 • Tektronix 1990 - 1999 11/6/2016 3

  4. Digital Media Arts College Digital Media Arts College, LLC. – Director of IT and Facilities Boca Raton, Florida August 2010 – Present Job responsibilities: Reporting to President & CEO Effectively manage the day to day operations of IT and Facilities, including budget Develop strategic IT and Facilities plans and manage Disaster Recovery, new facility installation, facility relocation, internal end user education, infrastructure enhancements, vendor management, data center administration, reporting system and web development Ensure security of all assets

  5. LexisNexis LexisNexis Risk Solutions Formerly: ChoicePoint Public Records Group, Boca Raton, FL 2008 – NOV 2009 ChoicePoint is the leading provider of identification and credential verification services. AVP IT Governance: Reporting directly to corporate CTO: Responsible for managing, reporting and budgeting of the following teams. • Enterprise Governance Team. • Governance Director - Role is responsible for IT methodologies and governance to improve the overall quality of IT deliverables and service levels to the business enterprise wide. • Governance Manager - Evaluate tools, trends, procedures, and industry best-practices in areas relating to software development life cycle, testing, software configuration management, IT Service Management, and quality assurance. This role will interact with management and business partners from Marketing, Development, Customer Support, Production Support, Quality Assurance, Project Management, and other teams as well as manage SCM, Change Management, and Release Management teams. • Corporate Process Management. (Business Services Boca) • ITIL Process implementation (Internet Technology Infrastructure Library) • Responsible for auditing and managing implementation of best practice processes throughout organization. • Auditing and approving tools to be implemented for corporate compliance to best practices. • Corporate Change Management team: • Manage software life cycle from product release to sunset verifying all points of process compliance have been tracked and documented per traceability requirements. • Report to Customer SLA, FTC, SAS70, SOX, and internal auditing for process compliance. • Corporate Software Configuration Management: • Working directly with Financial Public Services group development teams in design, implementation, and versioning of source code. 11/6/2016 5

  6. ChoicePoint Director IT Operations: 2007 - 2008 • Corporate Process Management. (Business Services Boca) • ITIL Process implementation (Internet Technology Infrastructure Library) • Responsible for auditing and managing implementation of best practice processes throughout organization. • Auditing and approving tools to be implemented for corporate compliance to best practices. • Corporate Change Management team: • Manage software life cycle from product release to sunset verifying all points of process compliance have been tracked and documented per traceability requirements. • Report to Customer SLA, FTC, SAS70, SOX, and internal auditing for process compliance. • Corporate Software Configuration Management: • Working directly with Financial Public Services group development teams in design, implementation, and versioning of source code. • Local Desktop support team. • Managing desktop support for 300+ employees. • Desktop, Engineering, and Call Center support. • Networking, Telecomm, and Video presentation / conferencing included. 11/6/2016 6

  7. ChoicePoint Global Software Configuration Management: 2005 - 2006 • Working directly with Financial Public Services group development teams in design, implementation, and versioning of source code. • Overall projects utilizing Ant scripting, Java coding, and WebSphere application processes. • Recognized by Operations Department (NOC) for spending personal time training, helping teams with publication of code, and developing publication processes. • Published Website to display processes and status of Version Management activities. Sr. Quality Assurance Engineer / Manager: 2001 - 2005 • Hands on Management, mentoring, and team building Quality Assurance Engineering team • Built Test Engineering team as technical advisors to Quality Assurance team. • Created and implemented processes and procedures for internal Quality Assurance department. • Championed and implemented automated testing of application, middleware, and database for Quality Assurance testing effort. • Created documentation, charts, graphs, and reports to supply Quality Assurance feedback for business decision making. • Acknowledged for contributions to and organization of numerous product releases. • Performed Test Tool evaluations for many products including Empirix, Mercury, Rational, Compuware, etc. 11/6/2016 7

  8. Netspeak NETSPEAK, Boca Raton, FL 2000 – 2001 Netspeak was a premium provider of VoIP full network solutions. Configuration & Integration Manager: Reporting directly to VP QA: Responsible for managing, reporting and budgeting of the following teams. • Software Configuration Management Team • Developed processes and administered SCM activities for both Sun and NT platforms. • Implemented Rational Products suite for Configuration Management (i.e. ClearCase, ClearQuest) • Quality Assurance Integration Test Team • Functionally tested proprietary software which allowed transfer of voice packets over IP networks (VoIP). Wrote test cases, executed test plans, and reported defects prior to System test release. • Tested Client/Server, Web based, and Database applications using a variety of proprietary and marketed software tools. • Initiated several forms of feedback mechanisms to track trends in testing results and identify problem areas. 11/6/2016 8

  9. Tektronix TEKTRONIX CUSTOMER SERVICE BUSINESS UNIT: 1995 – 1999 Tektronix is a leading provider of Television test and measurement systems. Sr. Software Engineer: • Developed and supported test software for automated test systems (ATE) “Productivity Tools” to satisfy the calibration, verification, and measurement requirements of Television Products worldwide service. Enhanced existing test software / systems as required. Worked with TV manufacturing Engineering to develop appropriate test and measurement solutions. TEKTRONIX MEASUREMENT BUSINESS UNIT TELEVISION BROADCASTING: 1992 - 1995 Sr. Software Engineer: • Programmed in multiple languages for automated test stations to test and / or calibrate television video / audio measurement equipment. Designed libraries of automated tests for television video / audio test equipment. Designed and managed building of test equipment, fixtures, and software tests. Prepared reports, graphs, and charts used in making purchasing, design and development decisions. Software Engineer: Previously • Developed functions, graphic routines, instrument tests, and algorithms for Tektest test platform – Test platform (ATE) to Calibrate and Quality Control Tektronix Television Broadcast products. • Created algorithms, instrument tests, for CCD Camera – Camera system to view analog Television Waveform Monitors and digitize viewable output for analysis. • Administered NOVEL Network and provided support. 11/6/2016 9

  10. Education • Continuing Education • Masters Engineering, OREGON GRADUATE INSTITUTE • BS Computer Engineering, PORTLAND COMMUNITY COLLEGE • Math & Science, Network Administration, Software Design, Computer Engineering, etc. • ITIL Standards • Service Management • Software Asset Management • US NAVY 1987 • Aviation Officer Candidate School • AS Electronic Engineering 1986 • LANE COMMUNITY COLLEGE, Eugene, Oregon 11/6/2016 10

  11. References Sunny Sharma Digital Media Arts College President and CEO 407.754.6276 Manager Maria Elie Digital Media Arts College Director of Human Resources 561.777.4972 Marty Smith ChoicePoint CTO 678.522.9870 Manager Lecia Brady ChoicePoint Director Technology 561.926.3525 Colleague 11/6/2016 11

  12. Hobbies Web Design • Networking • Streaming Video • Presentation • Advertising Boating • Charter Captain Video (HD) • Design • Editing • Presentation Awards & Certificates Click Here…>>>.

  13. Download Resume • Resume in HTML form • Resume in Document form Presentations Available on request: • IT Governance presentation and artifacts • Release Management • Software Configuration Management • Change Management • Change Procedures 11/6/2016 13

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