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Anne-Marie J. Audet, M.D., Sc.M., S.M.

Why Not The Best: The Commonwealth Fund Benchmarking Website to Track and Facilitate Performance Improvement. Anne-Marie J. Audet, M.D., Sc.M., S.M. AHQA May 25, 2011. WhyNotTheBest.org Why Is It Needed?.

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Anne-Marie J. Audet, M.D., Sc.M., S.M.

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  1. Why Not The Best:The Commonwealth Fund Benchmarking Website to Track and Facilitate Performance Improvement Anne-Marie J. Audet, M.D., Sc.M., S.M. AHQA May 25, 2011

  2. WhyNotTheBest.org Why Is It Needed? WNTB addresses a health system reform strategy: public reporting of performance data to raise benchmarks and achieve high-quality, efficient care. WNTB was created to fill an important gap • Lack of easily accessible standardized public data on organization-level performance • Most performance reporting sites target consumers; WNTB aims to stimulate health care leaders’ quality improvement efforts • Numerous ranking and scoring sites report on a variety of measures • Methods are not necessarily validated or transparent • Sites not linked to resources for improvement

  3. WhyNotTheBest.org What Does it Include?

  4. What is Unique about WNTB? • Profiles of 4,500 hospitals and over 500 hospital systems Scope of Measures and Flexibility in Generating Performance Reports • Hospital-based quality: 30 Hospital Quality Alliance measures • 10 measures from the Hospital Consumer Assessment of Healthcare Survey (HCAHPS) • Central line-associated bloodstream infections data from 937 hospitals • Nine states have partnered with WNTB to publicly report hospital-level AHRQ Patient Safety Indicators. 3 other states to follow • Interactive maps of county-level performance Improvement Resources and Wide Range of Benchmarking Capabilities • 58 Health care delivery improvement tools • 38 Case studies • Allows users to compare against “others like me” – safety net, teaching hospitals, hospital systems; to others in their region, to top 1%, 10%, 25%, national average • Interactive Maps of Performance at state, hospital referral region and county level

  5. Impact of WNTB, 2008-2010 • Launched at the Institute for Healthcare Improvement Annual Conference, 12/2008. • Reached new audiences of over 7500 leaders: Chief Executive Officers, Chief Medical and Quality Officers, Chiefs of Nursing, Chief Information Officers; private sector ranking groups (Thompson Reuters). • Tool used to prepare reports for hospital boards, train staff in process improvement. • Recommended as one of top hospital profiling sites by Wall Street Journal and featured in health blogs: ABC News, WSJ, and US News. • Included as resource for HHS Value Exchange Networks. • Recent inquiry from White House (re. Obama Open Government Directive). • Veterans Administration outreach to Fund staff re. design of their own performance reporting site. • Special partnership with nine states, Consumer Reports, and The Leapfrog Group around safety transparency. • International interest from Canada and UK Ministry of Health.

  6. WhyNotTheBest.org Demo Jaz-Michael King, Senior Director eServices & Health Care Transparency, IPRO Follow us on Twitter @whynothebest Contact us at wntb@cmwf.org

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