Student Job or Student Opportunity: Making the Most of a Student Employee in Your Office

Student Job or Student Opportunity:Making the Most of a Student Employee in Your Office Melanie Brewer, Career Center Christopher Haug, Office of Residence Life Bill McKenney, Office of Housing

Benefits of Student Assistants • Keeps us current with student interests, campus vibe and pop culture • Students can relate to other students • Reminds us who we are serving • Can be available at a moment’s notice • Can be less expensive • Can provide assistance to students with financial need • What else?

Challenges of Student Assistants • Reliability (classes are #1 priority) • Not as polished, still developing office skills (attire, tact, customer service, etc.) • Will need more guidance and mentorship • What else?

Recruitment • Referrals • Current student assistants, Rectors, colleagues • Postings • Messages boards, table tents, The Observer • JOBboard • Student Interest

Interviewing • Career Center Sample Interview Questions

Interviewing • Housing Sample Interview Questions

Interviewing • Skype/Phone Interviews • Group Interview Process

Hiring • Go to insideND • Student Employment Channel • Payroll • “add” to UltraTime

Employment Paperwork • International Students: They need to apply for a Social Security Card: • Resources: • International Student Services & Activities (ISSA): 105 Main Building 1-3825 • Student Employment: 1-6454 http://studentemployment.nd.edu • To complete I-9, documents needed (Must be originals, no copies): • Passport • I-94 • F-1 Visa Class –only allows 20 hours per week • Forms: • Verification Letter • I-9 • W-4 • Direct Deposit • Domestic: • Forms: • I-9 (Driver’s license and Social Security card or birth certificate, documents listed in I-9 instructions) • W-4 • Direct Deposit

Orientation & Training • Residence Life Orientation & Training • 1 Hour Training

Orientation & Training • Career Center Orientation & Training • 2 Days in August with students returning early

Orientation & Training • Summer Housing Orientation & Training • 2 Day Training in May

Orientation & Training • Resource Manuals • Office Procedures • Check-In with Supervisor • To-do lists • Say goodbye • Expectations • Cell phone, music, etc. • Safety • Attire • Nametags • Media & attorney protocol

Orientation & Training • Resource Manuals (Examples)

Orientation & Training • Scheduling

Orientation & Training • Confidentiality Agreements

On Going “Touch-Points” • Check-ins with Supervisor • Questions paired with $5 gift card • Identify transferable skills • Pay attention to the rhythm of the year

Assigning of Special Projects • Project Slips & Student Assistant Board

Evaluations • Providing feedback • Paper forms can be used for: • Rehire • References

Self Evaluations • Self Evaluation of Student Assistant? • What would be the benefits/challenges of having students completed a self evaluation to support their student development?

Compensation & Rewards • Pay rate • Parties (Christmas & end of the year) • Study bags • Staff development • What else?

Questions, Comments, Suggestions?

For all our resources presented today:https://www.nd.edu/~wmckenne

Student Job or Student Opportunity: Making the Most of a Student Employee in Your Office