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Mastering study techniques is crucial for success in management topics. This guide suggests using slides as a reference for key text areas that are likely to appear in assessments. Don’t overlook tables, figures, and margin notes. Be aware that special sections like “An Inside Look” will not be included in tests. Moreover, familiarize yourself with concepts such as Scientific Management, Total Quality Management, Behavioral Science, and Corporate Social Responsibility. Understand the criticisms surrounding social responsibility to enhance your grasp of managerial ethics and practices.
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Study Tips • Use the slides as guides to areas of the text from which the bulk of the questions will come. • Do not forget to study the tables and figures, and margin notes. • There won’t be any questions from special sections such as “An Inside Look,” etc. • The discussion that introduces Part I (page 1) is not included in the test.
This movement stressed the need to conduct systematic and controlled field and laboratory studies of workers and their motivation, attitudes, and behavior. • Scientific management • Total Quality Management • Systems perspective • Behavioral science • Contingency perspective
Which of the following is not one of the major arguments against corporate social responsibility? • The voluntary assumption of social responsibility discourages the creation and imposition of government regulations. • Business people are trained in such areas as marketing, finance, and manufacturing, not in how to deal with social problems. • By assuming responsibilities, corporations would become even more powerful, and many already exercise too much power over society. • The costs of socially responsible behavior are often passed along in the form of lower dividends to stockholders, lower wages for employees, or higher prices for consumers. • Accepting social responsibility sends mixed signals about an organization’s goals to both organization and community members.
