1. Creating Change at the University of Utah Rick Anderson Interim Dean and University Librarian Unless otherwise noted, these slides and their contents are licensed under a Creative Commons Attribution Unported License.

2. Ground Rules • Humility • Patrons come first • Innovation is a means, not an end • No wasting time (not ours, not our patrons’) • Death to zombie committees • Failure is okay, as long as it’s quick

3. Changes/Drivers at the U of Utah • Patron-driven Acquisition • Visceral hatred of waste • Desire to serve patrons better • E-first • Weak demand for P, strong demand for E • Desire to serve patrons everywhere, all the time • Espresso Book Machine • Enormously expanded functional collection • New service possibilities

4. Changes/Drivers at the U of Utah • Hathi Trust Membership • Effectively doubles the size of our collection at very low cost • Seems like the fundamentally right direction to go • USpace • Move towards a more OA publishing environment • Showcase and safeguard UU scholarship • Shared print repositories • Has to be done, but shouldn’t be unnecessarily duplicative • Frees up space

5. Changes/Drivers at the U of Utah • Books to “Remote” Storage • No one wants the books; everyone wants the space • Seems like the fundamentally right direction to go • Café • Not to keep students here—to serve them while here • 24-hour Access During Finals • Strong student demand

6. Future Directions • Data management • Publishing • Ejournals • Book collaborations • Self-publishing • OA underwriting • Commercial partnerships • Entrepreneurship • LaunchPad

7. Getting Buy-in • Eh.

8. Getting Buy-in • First of all: resign yourself to less-than-perfect happiness • Get lots of input from all levels • Make a patron-centered decision • Explain it -- publicly and often • Work with managers and individuals to get past (not necessarily resolve) concerns

9. Discuss! Rick Anderson rick.anderson@utah.edu