Chapter 1
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Chapter 1. Information Systems and Technology in Organization. Agenda. The three information era model Success factors in Strategic information systems (SIS) The relationship between business, information systems (IS)
Chapter 1
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Chapter 1 Information Systems and Technology in Organization
Agenda • The three information era model • Success factors in Strategic information systems (SIS) • The relationship between business, information systems (IS) • The relationship between business, information systems, and information technology (IT) strategies • Application portfolio model • Five IS/IT planning stage
The Three Information Era Model • Data processing systems • Operational efficiency • Management information systems • Management effectiveness • Strategic Information Systems (SIS) • Business advantage through change
Success Factors in SIS • External focus not internal • Adding value not cost reduction • Sharing the benefits • Understanding customers • Business driven innovation, not technology driven • Incremental development • Using information to develop business
The Relationship between Business and IS • Business strategic management • IS/IT strategic management • Impact analysis and executive management • Information system management • Information analysis and user management • Project and computer management • System design and user operations
The Relationship between business, IS, and IT strategies • Business strategy – where is the business going and why • Business decisions • Objectives and direction • Change • IS strategy – what is required • Business based • Demand orientated • Application focused • IT strategy – how it can be delivered • Activity based • Supplied oriented • Technology focused
The Relationship between business, IS, and IT strategies • IS/IT impact and potential > Businessstrategy > direction for business > ISstrategy > needs and priorities > IT strategy > infrastructure and services > IS strategy > supports business > Business strategy
Application Portfolio Modelby MaFarlan • Strategic • Critical to future business success • High potential • May be important to future business success • Key operational • Critical to current business success • Support • Valuable but not critical to business success
Five IS/IT Planning Stagesby Eral • Technology led – support • Method driven – key operational • Administrative – support and key operational • Business led – high potential • Organizational - strategic
Discussion Questions • How do you classify an e-business in terms of portfolio model? • How do you classify an e-business in terms of IS/IT planning stage?
Points to Remember • The three information era model • Success factors in Strategic information systems (SIS) • The relationship between business, information systems (IS) • The relationship between business, information systems, and information technology (IT) strategies • Application portfolio model • Five IS/IT planning stage