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The Who of Coaching

The Who of Coaching. Agenda. Who can train as a coach Keys to successful training Who to coach whom? Keys to internal coaching Uses for internal coaching Measurement. Who can train as a coach?. Natural coaches Those with some natural skills Directive managers (sales directors)

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The Who of Coaching

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  1. The Who of Coaching Carol Wilson May 05

  2. Agenda • Who can train as a coach • Keys to successful training • Who to coach whom? • Keys to internal coaching • Uses for internal coaching • Measurement Carol Wilson May 05

  3. Who can train as a coach? • Natural coaches • Those with some natural skills • Directive managers (sales directors) • Those who don’t have a choice Carol Wilson May 05

  4. Keys to successful training of internal coaches: • Experiential learning • Learning spread over several weeks • Skills training without formal sessions • Certification for internal coaches • Get the CEO to train Carol Wilson May 05

  5. Who to coach whom? • Manager to direct report • Peer to peer • Junior to senior • Those whose paths will never cross Carol Wilson May 05

  6. Keys to successful internal coaching • Confidentiality • No reporting back • No coaching to an agenda • Give them a choice of coaches Carol Wilson May 05

  7. Uses for internal coaching • Informal coaching • Team coaching • Assertiveness • Support • Improving performance • Creating role models Carol Wilson May 05

  8. Measuring the value of internal coaching • Identify what to change at the beginning • Measure the change with surveys • Surveys at beginning and later intervals • 360 • Culture surveys Carol Wilson May 05

  9. The Who of Coaching Carol Wilson May 05

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