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IS ACCREDITATION EXPENSIVE? A PAPER PRESENTATED TO THE TEST AND MEASUREMENT CONFERENCE AND

IS ACCREDITATION EXPENSIVE? A PAPER PRESENTATED TO THE TEST AND MEASUREMENT CONFERENCE AND WORKSHOP, 07 -10 NOVEMBER,2010, DRAKENSBERG-SOUTH AFRICA BY DOMINIC H MWAKANGALE

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IS ACCREDITATION EXPENSIVE? A PAPER PRESENTATED TO THE TEST AND MEASUREMENT CONFERENCE AND

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  1. IS ACCREDITATION EXPENSIVE? A PAPER PRESENTATED TO THE TEST AND MEASUREMENT CONFERENCE AND WORKSHOP, 07 -10 NOVEMBER,2010, DRAKENSBERG-SOUTH AFRICA BY DOMINIC H MWAKANGALE DIRECTOR OF TESTING ,CALIBRATION AND PACKAGING SERVICES TANZANIA BUREAU OF STANDARDS

  2. PRESENTATTION PLAN • INTRODUCTION • WHAT IS ACCREDITATION • WHY IS TECHNICAL COMPETENCE SO CRITICAL • HOW DOES THE GOVERNMENT AUTHORITIES BENEFIT FROM ACCREDITATION • STRATEGIC PLAN ON ACCREDITATION IN TANZANIA 6. GAP ANALYSIS FINDINGS • ACHIEVEMENTS • CHALLENGES FACED BY LABORATORIES • SUPPORT FROM SADC/EU PROJECT

  3. PRESENTATTION PLAN • TYPICAL ACCREDITATION COSTS • IS ACCREDITATION EXPENSIVE? • CONCLUSION

  4. INTRODUCTION Tanzania is one of many countries, which exports her products at regional and international level. As an exporting country it has to prove that a particular product complies with the prescribed technical regulations, standard or testing and certification procedures. In Tanzania, accreditation concept was conceived about ten years ago but the response has been slow due to the fact that the concept is new to many of the stakeholders. Another fact is that accreditation process requires a lot of resources like human, financial, equipment and other related infrastructures. To maintain such resources political will is required. However, the trade barrier on the fish fillets exports to the European union imposed to the country ten years ago prompted the government and authorities to consider the importance of conformity assessment bodies. Today accreditation is one of the components of the government trade policy.

  5. MAP OF TANZANIA

  6. ACCREDITATION • Accreditation is defined as the procedures by which an authoritative body gives formal recognition that a body or a person is technically competent to carry out specific tasks Accreditation confirms COMPETENCE

  7. WHAT ARE THE FIVE COMPITENCES The five Competences focused during the accreditation process are: • PERSONNEL • METHODS • EQUIPMENT • MEASUREMENT TRACEABILITY • ENVIRONMENT

  8. ACCREDITATION IS BASED ON COMPETENCE • Criteria for competence is based on Validated Methods, known measurement relationship(standards, inter-comparisons) • ISO/IEC 17025 Contains System Elements and Technical Elements

  9. ACCREDITATION ASSESSMENT An Accreditation assessment Team will assess to the Accreditation Schedule and confirm whether the system is implemented as per ISO/IEC 17025 and can support the competency aspects to ensure maintenance and sustainability of the laboratory`s ability to generate results in accordance with the accreditation schedule.

  10. WHY IS TECHNICAL COMPETENCE SO CRITICAL? Avoid Expensive Retesting • Testing and/or inspection of products and materials are expensive and time consuming. • If not done correctly, then the cost and time involved in re-testing and/or inspection can be even higher if the product has failed to meet specifications or expectations.

  11. WHY IS TECHNICAL COMPETENCE SO CRITICAL? CRITICAL? Minimise Risk • Customers seek reassurance that products, materials or services they produce or purchase meet their expectations or conform to specific requirements. • For the manufacturer or supplier, choosing a technically competent conformity assessment body minimises the risk of producing or supplying a faulty product.

  12. WHY IS TECHNICAL COMPETENCE SO CRITICAL? Enhance Customer Confidence • Confidence in a product is enhanced if clients know it has been thoroughly evaluated by an independent, competent conformity assessment body. • This is particularly so if it can demonstrated that the conformity assessment body itself has been evaluated by a third party.

  13. WHY IS TECHNICAL COMPETENCE SO CRITICAL? Reduce Costs and Improve Acceptance of Goods Overseas • Through a system of international agreements technically competent, accredited facilities receive a formal international recognition. • This recognition allows their data to be more readily accepted on overseas markets. • This recognition helps to reduce costs for manufacturers and exporters that have their products or materials tested in accredited laboratories, by reducing or eliminating the need for retesting in the importing country.

  14. HOW DOES USING AN ACCREDITED FACILITY BENEFIT GOVERNMENT AND REGULATORS? Government bodies and regulators are constantly called upon to make decisions related to: • Protecting the health and welfare of consumers and the public • Protecting the environment • Developing new regulations and requirements • Measuring compliance with regulatory and legal requirements • Allocating resources, both technical and financial Government bodies and regulators have confidence in data generated by accredited facilities to make their decisions.

  15. STRATEGIC PLAN ON ACCREDITATION IN TANZANIA • In the year 2003, a strategic plan on accreditation of laboratories was initiated in Tanzania and received a support from DANIDA through a project on “ Product Quality Improvement ” The project focused on Food Laboratories preparing for accreditation and support conformity assessment infrastructure. The project ran for five years from July 2003 to June 2008. • The project was tasked with the assessment of critical needs and identifying problems hindering laboratories in achieving accreditation status and subsequently develop recommendations for laboratory support, training and strategic plans to ensure that laboratories are accredited to ISO/IEC 17025- General requirements for the competence of testing and calibration laboratories.

  16. STRATEGIC PLAN ON ACCREDITATION IN TANZANIA Export is critical to the growth of Tanzania economy. One of the basic requirements to be a qualified as an exporting country is being fulfilled at the laboratory level and therefore laboratories accreditation program is given a high priority.

  17. SENSITIZATION SEMINARS • Tanzania Bureau of Standards(TBS) initiated a non-stop training workshops on Quality management, Quality assurance and Accreditation concepts to various sectors of the economy in the country as a way of creating Quality Awareness since 2003 . • The consequences to the quality awareness seminars prompted various laboratories to seek for accreditation.

  18. SENSITIZATION SEMINARS The sensitization seminars targeted the following groups: • Policy makers • Chambers of commerce • Confederation of Tanzania Industries • Parastatal Organizations and Private Industries • Testing and Calibration Laboratories •  Certification Bodies • Inspection Bodies • Tertiary Institutions • Media people

  19. GAP ANALYSIS FINDINGS HUMAN RESOURCE • Many of the Laboratories surveyed, were endowed with core technical human resource outlay possessing basic training in respective professional fields including scientists of higher degrees, technologists and technicians. • To achieve accreditation each laboratory showed a need of personnel training in general requirements of ISO/IEC 17025,method validation, calculation of uncertainty of measurements and other specific skills . • To date more than 200 personnel have been trained to ISO/IEC 17025.

  20. GAP ANALYSIS FINDINGS EQUIPMENT Good distributions of “state of the art” laboratory equipment existed amongst most of the laboratories. Laboratories had been trying to meet their needs through their own set budgets and through development partner's supports.

  21. ACHIEVEMENT Currently, Tanzania has seven laboratories been accredited to ISO/IEC17025 as follows: • TBS Metrology Laboratory in December,2006 • TBS Food Microbiology Lab. in December,2007 • Fisheries Microbiology Lab. in January,2008 • TIRDO Microbiology Lab. in 2008 • SGS Environment Lab. in 2008 • TBS Chemistry Lab in April,2009 • TBS Condom Lab. in June,2009

  22. CHALLENGES FACED BY LABORATORIES • Most of the laboratories do not have all the required reference materials to be able to check the competence of their personnel and equipment performance. • Certified reference materials are expensive to procure and very few laboratories can afford them. • In case of microbiological (organisms) it is more difficult to obtain due to procedures put by providing bodies because of the possibilities of microorganism being used as biological weapons.

  23. CHALLENGES FACED BY LABORATORIES FINANCIAL CONSTRAINTS. • Laboratories do not have adequate equipment to meet their scope of work. • After acquiring new piece of Equipment maintenance and service is a problem with regards to availability of spare parts and technical know how. • Accreditation cost is considered to be very high. • Many laboratories lack adequate training on some specific skills i.e. measurement uncertainties, method validation, evaluation of results and assessments.

  24. SUPPORT FROM SADC/EU PROJECT Since the start of the SADC EU PE 2 which started on 1 June 2009 SADCMET Secretariat in collaboration with the SADC/EU TA Team has carried out a number of activities as follows: • Activity 3103: Advanced training on length presented by NMISA from 15-19 February 2010 and attended by 17 participant • Activity 3110: Calculation of measurement uncertainty presented by NLA from 3-7 August 2009 and attended by 23 participants • Activity 3202: Awareness training on ISO/IEC 17025 presented by SANAS from 10-14 August 2009 held in and participated by 24 technical staff and 16 quality managers from 13 countries.

  25. SUPPORT FROM SADC/EU PROJECT • Activity 3203: Technical training on ISO/IEC 17025 specifics including traceability, calibration intervals, estimation of uncertainty (Using model of technical assessors) presented by SANAS from 26-30 October 2009 held in Botswana and attended by 44 participants from 13 countries. • Activity 3204 Part a: Write QMS and submit to the SADCMET Secretariat for review – received QMS from 6 NMIs of which 5 have been recommended to apply for accreditation through SADCAS.

  26. SUPPORT FROM SADC/EU PROJECT • Activity 3203: Technical training on ISO/IEC 17025 specifics including traceability, calibration intervals, estimation of uncertainty (Using model of technical assessors) presented by SANAS from 26-30 October 2009 held in Botswana and attended by 44 participants from 13 countries.

  27. SUPPORT FROM SADC/EU PROJECT • Activity 3206: Coaching for the preparation of documentation for the QMS presented by SANAS from 26-30 October 2009 and participated by 26 quality managers. • Activity 3301(a): Workshop on calculating CMCs with two experienced mentors for length and temperature participants presented by NMISA from 2-6 November 2009 and attended by 16 participants

  28. SUPPORT FROM SADC/EU PROJECT • Activity 3301(b): Workshop on calculating CMCs with two experienced mentors for Mass, Volume and Length participants presented by NMISA from 28 Sept –3 October 2009 and attended by 15 participants • Activity 3302: Establish database on regional CMCs and upload on SADCMET website

  29. SUPPORT FROM SADC/EU PROJECT • Activity 3203: Technical training on ISO/IEC 17025 specifics including traceability, calibration intervals, estimation of uncertainty (Using model of technical assessors) presented by SANAS from 26-30 October 2009 held in Botswana and attended by 44 participants from 13 countries.

  30. SUPPORT FROM SADC/EU PROJECT ON ACCREDITATION TRAINING • ISO/IEC 17025/17020/17021 • ISO 15189 • Technical and Lead Assessor • Train of the Trainer ATTACHMENTS • SADCAS staff at SANAS • On-site evaluation of assessors

  31. SUPPORT FROM SADC/EU PROJECT After the review of quality manuals and procedures submitted by all the SADC NMIs, five of the twelve NMIs qualified to be assessed for their readiness to achieve ISO/IEC 17025 accreditation in the following parameters: Country Parameter • BotswanaTemperature and Dimensional • SeychellesMass • MauritiusDimensional and Temperature • TanzaniaDimensional • ZimbabweTemperature, Dimensional and Volume

  32. TYPICAL ACCREDITATION COSTS Typical Accreditation costs are categorized as follows:( SADCAS Accreditation Costs) • Application Fee • Includes one document review • Paid with submission of application documents • Non refundable if applicant withdraws • Approximately BWP 4 100 • Initial Accreditation Fee • Initial assessment fee based on two assessor man days approximately BWP 20 000 • Assessor travel and subsistence costs also billed

  33. TYPICAL ACCREDITATION COSTS • Annual Accreditation Fee • Based on 2 assessor units • Estimated at BWP11 600 for 2009 • Additional assessor units will be charged at BWP 3 600 per assessor unit • Assessor unit is one visit by one assessor for one day or part thereof

  34. CONCLUSION IS ACCREDITATION EXPENSIVE? • From my presentation we can deduce that it is the cost for putting the Management System in place which is expensive NOT the cost for the Accreditation Process. • It should also be borne in mind that even if the conformity assessment body is not applying for Accreditation, it has to have a system in place in order to compete in the competitive market.

  35. CONCLUSION IS ACCREDITATION EXPENSIVE? • ACCREDITATION IS NOT EXPENSIVE WHAT IS EXPENSIVE IS PUTTING AND SUPERVISING THE MANAGEMENT SYSTEM IN PLACE.

  36. THANK YOU FOR YOUR LISTENING

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