Presentation Transcript

1. IBM Collaboration Solutions

2. Agenda Who We Are Why Royal Cyber Royal Cyber ICS Expertise Services Capabilities Case Studies Questions and Answers 3 Key Take Aways Royal Cyber ICS Services and Solutions Offering How Royal Cyber can help your client in ICS Solution Implementation Why to choose RC 2
3. Who we are? Achievements: To date, Royal Cyber Inc. has grown into a reputable IT firm not only in USA but also in European, Middle Eastern and South Asian Markets. Established: Based in Illinois (USA), serving multiple industries including many Fortune 500 companies since 1997 by experienced IT professionals. To offer cutting edge IT services globally help organizations both in Public and Private sector to improve and modernize their services supplementing organization’s skill set with team augmentation On-site resource deployment Improved Return-on-Investment (ROI) by taking projects offshore Vision & Mission “Shaping lives of our customers with state-of-the-art technology solutions, leadership, vision, innovation and partnerships”
4. ICS e-Commerce Modernization Middleware Rational Tools BI Tivoli Brand Coverage IBM Collaboration Solution : Portal , Portlet Factory, Lotus connections , sametime , BPM… Rational Tool: RTC, RRC, RFT, RPT, RQM... Enterprise Modernization: IBM Rational HATS, EGL, RME WebSphere: Application Server, Process Server, WebSphere XD, Edge Server Middleware: WebSphere MQ, Message Broker, ESB, DataPower, ILog Tivoli: Automation , Security , Storage Management Business Intelligence: DB2, COGNOS, SPSS Enterprise Content Management: FileNet , ICA www.royalcyber.com
5. Royal Cyber Inc.Partners IBMPremier Business Partner IBMAuthorized Trainer www.royalcyber.com
6. Why Royal Cyber? Because we are tech savvy! Royal Cyber helps businesses worldwide optimize their business infrastructure by providing innovative customized solutions for their business specific needs with best-in-class services and consultancy that meets their – future. • Industry Leader: We are the industry leader in software consultancy and trainings - committed to our client’s success • Dependable Partners: Royal Cyber is IBM premier business partner, authorized trainer and the Certified Microsoft Gold Partner • Tailor-Made Solutions: Offers wide range of customized solutions tailored to our client requirements • Best Prices: Our strategic offshore centers have enabled us to reduce costs and offer highly competitive rates to our valued clients • Loyal Clientele: Serving all kinds of businesses including Fortune 500 companies • Safe and Secure: Get the best reliability, safety and security from global software consultancy leader • Great Support: Available round the clock to handle our client queries
7. Our ICS Clientele Have a look at some of our happy customers belonging from different industries from Automobiles to Healthcare to Media. Royal Cyber is proud to serve them and is dedicated to their success.
8. Our Loyal Clientele Have a look at some of our happy customers belonging from different industries from Automobiles to Healthcare to Media. Royal Cyber is proud to serve them and is dedicated to their success.
9. Royal Cyber ICS Coverage
10. IBM WebSphere Portal & WebSphere Portlet Factory –Respond Quickly To New Business Opportunities composite applications role-based in context
11. RC Expertise in Web Experience V8.0 IBM Web Experience Factory V8.0, included with WebSphere Portal V8.0 and available separately, provides an exceptional development environment that helps you: • Optimize mobile experiences, reducing reliance on bandwidth and improving responsiveness of mobile applications with new client side architecture • Improve user experience on smartphones and tablets with new Dojo Mobile tooling for building engaging mobile experiences • Improve developer productivity with new builders and development environment enhancements ` * WebSphere Portlet Factory entitles IBM ILOG JViews for development use only, JViews license purchase required for production deployment
12. Integrating Portal application with IBM Web Content Management We have extensive development experience on IBM Web Content Management Some of the WCM Services we have provided in the past are: Planning, designing and implementing WCM environment. Creating and managing contents in WCM. Rendering documents in WCM. Integrating WCM to DB2 Content Manager. Rendering contents through WCM API. Installation / configuration of LWWCM for Domino / WebSphere (WAS / WPS) Websphere Portal Server – Content Portlet Viewer installation and configuration LDAP integration with WPS LDAP integration with LWWCM Customization of LWWCM Graphical User Interface (GUI) Workflows and Workflow Stages Replication of databases Syndication of LWWCM instances Profiling and re-profiling your content efficiently
13. Migration to Latest Portal Version Royal Cyber helping IBM existing clients to migrate from older portal versions to latest releases like v8.0 Convincing clients to migrate to latest version , showing them business & technical benefits of migrations through live demo and POC Smooth Migration with complete ownership from Royal Cyber experienced consultants
14. Social Business : Integrating Websphere portal with lotus Connection for blogs, chat , communities etc Social Business is achieved through the successful integration of Collaboration, Content, and Communications
15. Accessing Portal from Handheld Devices Excellent services capabilities to ensure portal integration for handheld devices Device & Platform specific expertise : Nokia , Ipad , Blackberry , Android Supported by enterprise governance and security capabilities ( Endpoint Manager ) IBM Lotus Notes Traveler -- push email, calendar, contacts Real-time collaboration – IBM Sametime presence, IM chat and telephony Online meetings for IBM Sametime for Social Business IBM Connections social software for access to your professional network IBM Lotus Symphony Viewers for viewing business documents
16. Websphere Dashboard Framework Integration Collaboration of Royal Cyber ICS and BI team Complete Front end and Back end expertise In-house Expertise of Cognos , DB2 , SQL .
17. SecuredSocial Business Due to our cross brand capabilities we provide end to end complete solution including IBM Security Integration with Tivoli Identity & Access Manager ( TIM , TAM ) Single Sign-on ( SSO ) & Global Sign-on ( GSO ) WebSEAL For Mobile Devices : Tivoli End Point Manager ( TEM )
18. Royal Cyber Services
19. Royal Cyber Delivery Expertise Rich set of User Interface Capabilities User Contribution to portal sites through IBM Content Accelerator (Web Content Management and local document manager) Situational Development through Composite Application Templates and through Lotus Designer / Portlet Factory / Forms Designer User Control of their pages through drag & drop portlet pallete and Google Gadget catalog AJAX support for core features - context menus, search menu, admin portlets, drag and drop portlet palette AJAX portlet creation with WebSphere Portlet Factory And much more includingPartial page refresh, tooling capability to dynamically generate REST services, client-side event model, etc. Features Presentation Customization Application Integration JSR 168 (Java) Portlet API Pre-built portlets WSRP support Portlet Palette Drag & Drop Portlets Administration Single Sign On (SSO) Search Personalization Composite Templates Cluster Support Components WebSphere Application Server Database LDAP Directory Server Tivoli Directory Server WebSphere Portlet Factory Rich, desktop-like application interfaces improve performance and increase end user productivity and satisfaction
20. Staging Integration Production Development Royal Cyber Services Reduce deployment costs, complexity and maintenance Faster, more flexible staging-to-production operations Site Management - Enhancements Elimination of custom scripting/coding Reduced effort to move portal pages, content and their related artifacts Support for multiple daily updates Version-able and Archive-able, Workflow pluggable Return to a previous version very quickly Validate that a publish occurred correctly composite applications role-based in context Offload portlets to better manage Portal performance New Support for Distributed Servers, JVMs Optionally use multiple JVMs for running your Portal Isolate “untrusted” Portlets from Portal Execute “mission-critical” Portlets in their own JVM Enhanced scalability for “heavy” Portlets
21. Deliver a Rich Customer and Employee Portal ExperienceTechnologies Commonly Employed IBM WebSphere Portal Server Complete framework & tools to deliver a personalized Web interface to each user IBM Collaboration Accelerator Making communications and collaboration easier IBM Business Process Accelerator Speed the implementation of business processes by delivering eForms in composite applications IBM Mobile Portal Accelerator Deliver a rich web experience on multiple devices with device-independent authoring IBM Dashboard Accelerator End to end dashboard and performance management IBM Content Accelerator Web content management from within Websphere Portal IBM Mashup Center
22. Trainings We are IBM Authorized Trainer and offer following courses Developing Web Sites Using IBM Workplace Web Content Management IBM WebSphere Portal System Administration IBM WebSphere Portlet Factory Developer Fundamentals IBM WebSphere Portlet Factory Advanced Developer Topics IBM WebSphere Portal Application Development 1 & 2 For more trainings, visit our website: http://www.websphereportalguru.com/training.asp www.royalcyber.com
23. Royal Cyber 24*7 Support Call number 9 - 5pm: 630 355 6292 Call number after 5pm: 630-785-2489 Office hours: 15 minutes service time After office hours: 60 minutes service time Monitoring Tool Service Request Type of Reques Call*, Email, Chat Alert to Support Team Critical Normal Record in Bug Tracking System 24
24. Royal Cyber Service Agreement
25. Portal Support Work Flow Portal Designer SDLC Process Project Plan Weekly Status report Portal Developer QA Test Cases Mantis SharePoint Rational Functional Tester HATS Java JavaScript Any development Issues Performance Issues HTML Photoshop JavaScript Project Manager Any DB related Issues WebSphere Team DB Team
26. Royal Cyber Sales & Marketing Collaboration with IBM
27. Royal Cyber Pre-Sales Help for IBM Complimentary Online POC , PoT Free 40 Hours Services Consultation to Prospective Clients Pre-Sales Product Demo RFI / RFP Answering , Proposal Writing Cost / Effort Estimation Sizing & Licensing
28. Royal Cyber Marketing Offerings Complimentary Webinars Road shows Co-Marketing Campaigns Mail Shot campaign Tele-Sales campaign Free Health Check Services Promotional Plans/Flyers
29. Success Stories I www.royalcyber.com
30. Success Stories Company Profile Company profile: ARAMARK is a leader in professional services, providing award-winning food services, facilities management, uniform and career apparel to health care institutions, universities, school districts, stadiums, arenas and businesses around the world. It has been ranked # 1 in the 2011 Fortune Magazine as the “World’s Most Admired Companies”. Aramark keenly addresses issues that matters to its clients, customers, employees and local communities. . Business Benefits Reduced time to manage multiple applications. Radically decreased Aramark IT related expenditure. Minimized update of information across different application/depts. Access to all applications websites based on profile. Employees have real time access to information. Access and search documents via IBM Quickr. Collaborate, sent alerts and share ideas with other employees using IBM Sametime. Quick and easy content personalization with workflow managed content lifecycle. Manage Single Sign On (SSO) between applications with high security. Keep track of diet recipes, menus and medicinal side effects. Search available products, vendors and prices. Self registration of facilities and seminars. Login tracking, credential retrieval, user profile. Solution… Checkout process for current order, shipping billing method, order summary, order confirmation and PayPal express checkout. Search combination using price faceted, rst solar search and price range. Site structure allows multiple brands and multiple stores. Customers can see their Order history details. User can see the price of product even he does not login into the store. Store Locator helps customers locate nearest store and reserve products in the store. Precision Targeted Marketing features and custom promotions help business users to retain customers.
31. Success Stories Company Profile Dawn News Group is a leading and oldest media company in Pakistan providing News Channel, magazines and radio shows with offices located all over Pakistan and other countries. , employees and local communities. . Business Benefits The website performance was enhanced drastically. Breaking news could be updated instantly by using IBM WCM New news feature could be incorporated easily. Newspaper viewership increased tremendously. Additional revenue streams were created. More revenue generated through advertisements Overall IT spending was reduced Solution… Checkout process for current order, shipping billing method, order summary, order confirmation and PayPal express checkout. Search combination using price faceted, rst solar search and price range. Site structure allows multiple brands and multiple stores. Customers can see their Order history details. User can see the price of product even he does not login into the store. Store Locator helps customers locate nearest store and reserve products in the store. Precision Targeted Marketing features and custom promotions help business users to retain customers.
32. Success Stories Company Profile The Trustmark Companies serve employer groups, brokers and individuals through a variety of health insurance, benefits administration and health management organizations. Business Benefits Employees able to access correct policy details based on their profile. Submit request for policy documents to be mailed. Easily find the product/policy based on local state laws. Keep track of requests for policy documents. Ability to narrow down the available policies. Search all the ordered placed documents based on criteria. Solution… Checkout process for current order, shipping billing method, order summary, order confirmation and PayPal express checkout. Search combination using price faceted, rst solar search and price range. Site structure allows multiple brands and multiple stores. Customers can see their Order history details. User can see the price of product even he does not login into the store. Store Locator helps customers locate nearest store and reserve products in the store. Precision Targeted Marketing features and custom promotions help business users to retain customers.
33. Got Question? ...we hear you www.royalcyber.com