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Visits

PERFORMANCE REPORT MAY 2011. SERVICE USAGE. Visits. * Queries by Month represents a rolling month. Partners Implemented refers to a partner who has raised at least 1 query in any given month, and not the total number of partners who have a link to our content on their site. Site Usage.

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Visits

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  1. PERFORMANCE REPORT MAY 2011 SERVICE USAGE Visits * Queries by Month represents a rolling month. Partners Implemented refers to a partner who has raised at least 1 query in any given month, and not the total number of partners who have a link to our content on their site. Site Usage Distribution* Top referrers Top 10 search terms Hitwise market shares – Government Hitwise market shares – Health sector

  2. PERFORMANCE REPORT MAY 2011 ENGAGEMENT WITH THE SITE LIVE OPERATIONS ** GP, Hospital and Dentist comments are displayed as number of verified comments. Please note the number verified includes those rejected. The verified number reported on will continue to increase as verification of comments continues into the next month, so is a slightly inaccurate and the actual number will usually be more positive. *** The new Acute Trust profile management tool has been live since June. . We are currently exploring whether there is a more appropriate measure to provide this figure. **** This is based on the average star ratings for any given page, and is calculated on all ratings rather than just monthly data. (6891 pages have been rated so far with an additional 212 pages rated during May with a total of 189227 ratings given, 13418 during May ) ***** Outage of 3.5 hours during the 16/17th May in the early hours affected the site availability during May. GP, Hospital & Dentist comments** Site availability***** Total GP practices & acute trusts managing data *** P1 & P2 helpdesk artifacts raised % of Page Star Ratings **** Active and new site user accounts

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