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Understanding Verizon Wireless Infrastructure & Interdependencies: A Workshop Overview

This workshop, led by Ken Fattlar, covers the complexities of Verizon Wireless's infrastructure across 12 Bay Area counties, focusing on the interdependencies that support wireless voice and data services. Participants learn about regulatory requirements, environmental regulations, major suppliers like Alcatel Lucent and Ericsson, and the essential dependencies such as electric power and transport circuits. The workshop highlights the importance of emergency services partnerships, self-sufficiency strategies for cell sites, and communications with critical infrastructure providers in challenging situations.

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Understanding Verizon Wireless Infrastructure & Interdependencies: A Workshop Overview

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  1. Verizon Wireless ABAG Infrastructure Interdependencies Workshop Ken Fattlar 1/31/12

  2. Services Description • Wireless voice and data • Nationwide and 100% in 12 Bay Area counties • Customers include governments, emergency services, businesses and individuals • Regulatory Requirements • All site (almost) must have a Conditional Use Permit • Air Quality regulations restrict use of generators • Hazardous materials (batteries/fuel) • Electromagnetic emissions standards • Major Suppliers • Alcatel Lucent • Ericsson • Cisco • Juniper

  3. Dependencies • Electric Power • Primarily PG&E • Transport Circuits (links between cells, switches and the outside world) • Verizon Business • Level 3 • Comcast • ATT • others • Transportation (roads) • Fuel (primarily diesel)

  4. Who depends on VZW • Anyone customer wanting service • Emergency Services • Verizon Critical Response Team (VCRT) in place • Police • Fire • Health • Every other utility • Government entities • Businesses • Individuals

  5. Address Challenges • Get as self sufficient as possible/practical • All cell sites have batteries • Most sites have generators • Challenges in some areas • Lots of built in redundancy • SONET Rings • Layer 3 routing • Alternate paths • Build Relationships with CI providers • Have COWs, COLTs, GOATs and RATs • Emergency microwave • Resources available on a national scale • CUEA Member

  6. Potential Gaps • Knowledge of immediate post-event conditions • Roads: Repair sites, delver fuel/COWs/COLTs • Condition of building where site located/accessibility • Power Issues: commercial power or site issue? • Transport circuits: Has vendor detected the problem? • Expected recovery times • Transportation to repair sites, deliver fuel or generators, COWs/COLTs. • Emergency Services priorities • Command centers, shelters… • Restricted Area Access

  7. Mitigation of Gaps • Communications • Between CI providers • With Emergency Services • CUEA

  8. Thank You Ken Fattlar Kenneth.Fattlar@VerizonWireless.com 415-971-0700

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