1 / 8

MIS 3350 introduction to Data Management and CRM systems

MIS 3350 introduction to Data Management and CRM systems . Class Introduction. Agenda. Instructor Introduction Administration Course Overview Syllabus Next Time…. Introduction to Data Management and CRM. Objectives Understand importance of managing organizational data

galya
Télécharger la présentation

MIS 3350 introduction to Data Management and CRM systems

An Image/Link below is provided (as is) to download presentation Download Policy: Content on the Website is provided to you AS IS for your information and personal use and may not be sold / licensed / shared on other websites without getting consent from its author. Content is provided to you AS IS for your information and personal use only. Download presentation by click this link. While downloading, if for some reason you are not able to download a presentation, the publisher may have deleted the file from their server. During download, if you can't get a presentation, the file might be deleted by the publisher.

E N D

Presentation Transcript

  1. MIS 3350 introduction to Data Management and CRM systems Class Introduction

  2. Agenda • Instructor Introduction • Administration • Course Overview • Syllabus • Next Time…

  3. Introduction to Data Management and CRM • Objectives • Understand importance of managing organizational data • Understand how to model information requirements • MS Visio 2007or higher (under “Dreamspark for Academic Institutions") • Create database structures Query and analyze organization data • MS SQL Server 2012 Express (under “Dreamspark for Students") • Perform basic CRM-related functions Exposure to CRM reporting, customization, integration • MS Dynamics CRM 2013 • Data Analysis “Refresher” • MS Excel 2010

  4. Course Contents • Lectures, Examples, In-Class Exercises • Individual Assignments (4) • 24% of course grade • Quizzes (4) • 12% of course grade • Exams (3) • 60% of course grade • Participation • 4% of course grade

  5. Learning • More than listening to lectures • PARTICIPATE! • Be Engaged • Be Prepared • Ask and answer questions • More than memorizing powerpoint bullets • Take PLENTY of NOTES • Read assigned materials • More than what's "given" in class • EXPLORE! • Bing/Google (cautiously ) • Add to the class discussion

  6. Class Resources • Homepage • http://blogs.baylor.edu/gina_green/mis3350 • Links to syllabus, schedule, class resources • Powerpoint slides, study guides, etc. available via schedule page • Blackboard • http://my.baylor.edu • For posting grades and attendance ONLY • Email • Gina_Green@baylor.edu • Best way to contact me • Check frequently for announcements, changes

  7. Survey http://business.baylor.edu/gina_green/surveylink.html -- OR -- https://baylor.qualtrics.com/SE/?SID=SV_bDyhRDSahc057tW

  8. Next Time… • Introduction to Data Management • Secure course book(s) • Optional—see syllabus

More Related