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Enhancing Collaboration and Knowledge Management in Infrastructure Projects

In today's dynamic infrastructure landscape, many projects struggle with scope clarity, cost estimation, and intangible benefits. To address these issues, we propose a cutting-edge approach to Knowledge Management (KM) and collaborative working. By initiating early pilots with engaged groups and promoting cross-disciplinary knowledge sharing, we can navigate complexities and ensure value delivery. This approach inspires simplicity in collaboration tools, fostering organic growth of knowledge and empowering teams. Let’s make KM less monolithic and ensure our infrastructures evolve effectively.

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Enhancing Collaboration and Knowledge Management in Infrastructure Projects

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Presentation Transcript

  1. What’s your problem?

  2. Which infrastructure project do you feel least comfortable about… • ? Cloudiest scope ?

  3. ? Most difficult to cost ? • ? Most intangible benefit case ?

  4. Greatest risk to under deliver value • ? ? ?

  5. What’s our solution?

  6. Knowledge Management and Collaborative Working • a Blue Sky approach to • deliver the business REAL value presents…

  7. Typical KM project • Big – Expensive – Long delivery times

  8. All too commonly… • …they fail to hit the mark

  9. Collaboration is NOT… • …a top down process

  10. So how do we make sure… • …we’re heading in the right direction?

  11. Navigate the right course: • Start with a VERY early pilot

  12. Find a dynamic group who needs it the most • knowledge sharing adds most value when crossing disciplines & team boundaries

  13. Dispell the myth • “ infrastructure is too monolithic to be agile ! ”

  14. Rolling delivery schedule • Constantly delivering value & • Improving from real customer experience

  15. Deliver tasty morsels • To people who can use and improve them • And who will then spread the ideas to others

  16. People are the heart of the project – help them to love it and live it • Provide a social platform so people can share their tips, and comment on what others suggest • e.g. ways to manage your inbox, etc

  17. KM is nothing new: .ourbiz.co.uk • Make the most of the knowledge we have

  18. It doesn’t have to be expensive: • Ideas like: leave old camera phones in meeting rooms… • * Snap *Upload to photostore * Send links to colleagues

  19. Collaboration can be simple: • Spread an understanding of the tools, even existing ones: • e.g. how to find a room with conference phone • or, how to check free-busy to pick meeting times

  20. Make sure we keep it simple • Collaboration Tools fill the gaps when face-to-face communication is not possible • The more elaborate the tool, the longer it takes to use and the less effective the communication • Make it easy for people to move up the collaborative scale towards effectiveness and efficiency

  21. And they all worked together… • … happily ever after

  22. Some free inspiration from… • Independent architectural consultancy. • Delivering the technology • your business needs • www.join-the-bits.com

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