Presented by Danielle McNeil Under Construction: Developing Employability Plans that Work!
Objectives D.E.C.I.D.E Define terms relative to the employability development process Review the EDP template Questions and Answers
Employability Development Plan • A plan developed jointly with a customer • Describes short and long range goals • Documents actions to be taken to achieve the outlined goals
Employability Development Plan • Recognized as an intensive service, but is appropriate for all customers • Requires additional time to complete • Document the service with code 205 • Requires a comprehensive assessment of the customer prior to development
D.E.C.I.D.E. Discuss Evaluate Consult Identify Develop Execute
Discuss • Provide the customer with an orientation and overview • One-Stop Career Center Services • Explain the EDP process and components • Sell the advantages of completing the EDP • Customer has to buy in to the idea that this will benefit them
Discuss • Introduce each step of the process • Discuss the use of assessment tools to aid in the plan development • Gauge the customer’s expectations • Gather information about the person in their environment • Discuss the commitment the customer must have to make the plan work
View the individual and his or her environment as a dynamic, interactive system , in which each component simultaneously affects and is affected by the other (Hare, 2004). Evaluate - Person in Environment
Evaluate • Must evaluate each customer to determine what services and needs they have • Formal assessments will assist with identifying workplace readiness or other deficiencies
Evaluate Provide a formal/standardized assessment: • CHOICES • TABE • WorkKeys • Interest Profiler • My Next Move • Other ____
Consult • Perform a follow up interview to discuss the findings of the evaluation • Review and provide an analysis of the assessment results with the customer • Research and include labor market information for current and projected opportunities • Seek additional information and feedback from the customer
Identify Strengths: Public Speaking Proficiency with the Microsoft Office Suite (Excel, PowerPoint) Time Management Challenges: Employment Child Care Transportation Financial Lack of References Housing Ex-Offender
Identify Educational Goals Current Future Employment Goals Ultimate Interim Immediate Services that may be needed: Job Development Counseling Referral to WIA Referral to Supportive Services
Develop • Bring out the capabilities or possibilities; • Bring to a more advanced or effective state; • To bring into being or activity; generate; evolve • To make available or usable Retrieved from http://www.merriam-webster.com
Develop • List further action(s) that must be completed to achieve established goals • First step(s) should be realistic and relatively easy for the customer to achieve • For example: buy an alarm clock, track daily spending for one week, etc.
Develop • Indicate which party is responsible for each action(s) • Specifically indicate target dates, times, locations, etc. of contacts • Do not use this section to summarize the customer’s visit • All further actions should list things to do in the future
Execute • Schedule One-Stop services in EFM as appropriate • Get the customer registered for workshops • This may help create a sense of obligation and accountability to be an active participant in the process
Execute • Follow-up is essential to the success of your customer • Schedule a subsequent follow up appointment upon completion of the EDP while the customer is on-site • These appointments may start off as bi-weekly meetings (Recommended, not required) • Follow-up appointments may taper as the customer makes progress and begins successfully meeting their goals and becomes more comfortable with the process
Documentation Maintenance • EDPs must be maintained for five years • This may be a scanned copy, hard copy or electronically in EFM • Each customer and One-Stop staff must sign and date the EDP • Provide a copy to the customer • Record service code 205*** Develop Service Strategies • If performed in EFM, the service code is automatically applied to the activity plan
EDP Examples The following slides will provide a few customer scenarios and examples of how an EDP should be constructed.
Scenario Emily Bryer is a single mother of one. She was recently dislocated from her job as a Customer Service Representative. Emily moved in with a friend, but has been given a time limit of four months to find housing. Emily has limited savings and needs to find work immediately. Her previous job provided child care at a minimal cost. She was attending the local community college, but had to stop for a short while due to other obligations.
Emily Bryer 11/26/2011 596489621 Brandon McCall 965-895-8541 E.Bryer@yahoo.com Six years of customer service experience Proficient use of QuickBooks, Microsoft Office Suite; Public Speaking x X X Consumer Credit Counseling X
Certified Public Accountant Ultimate - Bachelors degree in Accounting Teller or Bookkeeper Short-term – Complete A.A. Customer Service Representative, Receptionist, Bookkeeper Interview at Bank of America, 212 SW Georgia Street, Wednesday November30 at 9:30a.m. with Chuck Wolfe Consumer Credit Counseling appointment Monday December 15 at 10a.m. with Donna Blake Bring completed budget sheet and a copy of your most recent bank statements and bills to the financial management workshop on December 28 at 1:30p.m. Complete FAFSA application at www.fafsa.ed.gov on January 2, 2012
Scenario Calvin Waiters has not completed his high school education. He has not been employed for more than three months at a time and has only worked lower end jobs. Calvin states that he has a savings that allows him to live comfortably, but would like to work so that he does not have to spend all of his savings. Calvin works well with others and is a fantastic builder by trade. He is interested in getting his GED and ultimately owning a construction company.
Calvin Waiters 10/15/2011 5698 Teresa Sims 941-859-6487 WaitCA@gmail.com Manual labor; builds and assembles well Interpersonal skills, works well with others x X X X X
Construction Business Owner Complete GED classes and obtain a diploma Construction Project Manager Register at Pine Trail Community College and obtain an Associates degree Entry-level construction worker NOTE: Call Teresa at 941-747-5698 to schedule follow-up appointments every two weeks beginning on October 29, 2011 Appointment with the Adult Education Recruiter on October 23 at 9:00a.m. to discuss self-paced classes or register for on-site GED classes Visit www.volunteermanatee.org by November 10, 2011 to find one volunteer activity to participate in to build references and skills; Register for the activity by November 15, 2011 Take the GED test by November 30, 2011; Scheduled to attend a Soft skills workshop on December 5, 2011 at 2:30pm
Additional Sheet – Waiters 5698 Further Actions: • Teresa Sims, Career Counselor, will perform a job development attempt with Morgan Construction on December 15, 2011 on behalf of Mr. Waiters • Complete FAFSA application at www.fafsa.ed.gov on January 2, 2012
Help Your Customer A.C.E. their next Job • Discuss your customer’s options • Provide an assessment of their needs, strengths, weaknesses and challenges • Set realistic and tangible goals • Develop an EDP that incorporates information from the assessment • List this information on the EDP in a clear manner • Complete the further action plan with specific steps outlining what the customer needs to do • Follow through with any obligations or tasks that you have committed to • Encourage the customer once they have achieved small milestones • Edit goals along the way • Follow up with your customer until they have achieved excellence
More Information Danielle McNeil Wagner-Peyser Program Phone: 850-245-7498 E-mail: Danielle.McNeil@deo.myflorida.com