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Newcomers Orientation

Newcomers Orientation. Introduction to NATO and the SHAPE Community Squadron Leader Steve Priestnall GBR AF Staff Offr - Co-Ordination, Plans & Analysis Branch HSG Ext 3336. SCOPE. NATO - the big picture SHAPE History Structure / Role HSG. NATO – The BIG Picture.

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Newcomers Orientation

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  1. NewcomersOrientation Introduction to NATO and the SHAPE Community Squadron Leader Steve Priestnall GBR AF Staff Offr - Co-Ordination, Plans & Analysis Branch HSG Ext 3336 NATO - UNCLAS

  2. SCOPE • NATO - the big picture • SHAPE • History • Structure / Role • HSG

  3. NATO – The BIG Picture Estonia Latvia Lithuania Slovakia Slovenia Romania Bulgaria NATO 2010 NATO IN 2010 Accession of 7 nations to NATO in 2004: Canada and USA Accession of 2 nations to NATO in 2009: Croatia Albania NATO UNCLASSIFIED

  4. NATO – The BIG Picture Military Committee NAC and DPC NATO Organization NATO Headquarters Committees Committees Other Committees Secretary General Anders Fogh Rasmussen Chairman Military Committee Admiral Di Paola International Staff International Military Staff Strategic Commands Allied Command Operations Allied Command Transformation SACTGeneral Stephane Abrial SACEURAdmiral Jim Stavridis

  5. NATO Strategic Commands NATO’s Strategic Commands NATO UNCLASSIFIED

  6. Allied Command Operations Joint Force Command HQ - Brunssum Force Cmd HQ - Heidelberg DEU Maritime Cmd HQ - Northwood GBR AIR Cmd HQ - RamsteinDEU Joint Force Command HQ - Naples Force Cmd HQ - Madrid ESP AIR Cmd HQ - Izmir TUR Maritime Cmd HQ- Naples ITA SHAPE Mons, Belgium Joint Force Command HQ - Lisbon NATO UNCLASSIFIED

  7. Supreme Headquarters Allied Powers Europe. VISION: To be the NATO Community of Excellence

  8. COS Structure (as of 1 Mar 10) • SPECIAL STAFF • SACEUR Representative to MC (at NATO HQ) • International Affairs Advisor • Legal Advisor • Financial Controller • Medical Advisor • ACO Organization, Development & Audit (ODA) • Public Affairs Office • Historical Office • Director Special Operations Office • Chief Strategic Communications • ACO Provost Marshal DOM SACEUR DSACEUR HSG • Nat’l Military Representatives DCOS Operations Intelligence DCOS Capabilities Plans / Policy DCOS Force Readiness DCOS Support DCOS Cooperation (Bi-SC) Ops Strat Plans Readiness Rqmt Comm & Info Sys Programme Impl Logistics Ops Spt Capabilities Mngt OPD Mil Coop Dev Manpower Intel Spt Strat Policy Mil Coop Ops Spt Medical CIMIC WMD Finance NATO UNCLASSIFIED

  9. The SHAPE community Type of Personnel: • Military 2575 • Their family members 3795 NATO Civilian Personnel: • NATO International Civilians 376 • SIS teachers and support staff 287 • Local Wage Rate Employees 265 • Their family members 276 Other Civilian Personnel and Contractors: • Local Wage Scale Employees 290 • People hired by National elements 282 • On-base businesses 74 Total number of the SHAPE “family” 8220 9

  10. A tour of SHAPE 600 Area 700 Area 800 Area 500 Area 400 Area 300 Area 900 Area We are here 100 Area 200 Area 10

  11. Headquarters Support Group We can help you We take care of your well being We manage your environment

  12. HSG Structure HSG STRUCTURE

  13. What HSG Does We operate the City • Operate, secure and maintain the base • Provide welfare, sports and recreational facilities • Arrange main events on SHAPE • The main interface with the local Belgium community • Arrivals and departures

  14. Headquarters Support Group QUESTIONS? We can help you We take care of your well being We manage your environment Squadron Leader Steve Priestnall GBR Co-Ordination, Plans & Analysis Branch HSG Ext 3336

  15. Maj Kate Akin Chief, Morale, Welfare & Recreation Branch NATO UNCLASSIFIED

  16. MWR Activities & Concessionaires • FOOD • SHAPE Club • Continental Mess • HQ Cafeteria (Silverspoon) • Pizza Bowl (Bowling Centre) • Rendezvous Coffee Shop • SPORTS AND FITNESS • Main Gym • Green Gym • Main Gym Annex • ENTERTAINMENT CULTURAL AND RECREATION • Alliance Auditorium • Arts and Crafts • Events Centre • Language Centre • Equipment Rental • Performing Arts Centre • SHAPE Library • Trips & Tours • LODGING • SHAPE Inn SHAPE Shopping • GB Dept. Store • GB Home Centre • Total Fina Gas Station • Drycleaners • Flower Shop • Beauty Shop • Barber Shop Shopping Area • Bank ATMs • Bookstore Shopping Area • Optical Shop • Bookstore Bldg 102 • Barber Shop Bldg 102 • Carlson Wagonlit Travel Bldg 102 • Insurance Meraini • Rationed Items Store NATO UNCLASSIFIED 2

  17. Morale Welfare & Recreation Facilities Concessionaries and Shopping Area Food Facilities Entertainment, Cultural, and Recreation Facilities Sports & Fitness Facilities Lodging SHAPE Inn NATO UNCLASSIFIED

  18. MWR Food Activities • HQ Cafeteria (Silverspoon) • SHAPE Club Five food facilities available • Pizza Bowl • Rendezvous Coffee Shop • Continental Mess NATO UNCLASSIFIED 4

  19. MWR Sports & Fitness Activities • Main Gym Annex • SHAPE Main Gym • Programs • 25 meters swimming pool • Female and male saunas • State of the art cardio & resistance equipment • Outdoor fields/pitches- baseball, softball, soccer, tennis, rugby & American football etc. • Indoor tennis courts • 400m running track • Monthly Fun Runs • Circuit Training • Kickboxing, Spinning • Yoga, Pilates, muscle mix, personal trainers • SACEUR’s Sports NATO UNCLASSIFIED 5

  20. MWR Entertainment, Cultural & Recreational Activities • Alliance Auditorium • Arts & Crafts • Trips & Tours See the latest movies Book your next trip adventure Learn new hobbies like framing, Tiffany glass and pottery, for yourself and/or your dependants • Language Centre • SHAPE Intl Library • Events Centre The Language School for the International Community A place to learn and to play…. • Performing Arts Centre A dancing floor, a lounge bar and sports bar with darts, pool tables and Air Hockey available • Equipment Rental For your outdoor equipment and more… NATO UNCLASSIFIED “Be a Theater Star” 6

  21. MWR Lodging & Shopping • SHAPE Inn • Rationed Items Store With 92 rooms, the Inn is ideally placed close to Headquarters, the SHAPE Club and the Shopping / Recreation areas For your liqueur, tobacco, perfume, fuel, and phone card services! • SHAPE Concessionaires For your daily needs and more... • Where you can find more information about us: • Website http//:www.shape2day.com • MWR Newsletters- AUM On PAN and WISE • Electronic marquee Pizza Bowl • Information kiosks Pizza Bowl, Main Gym and Library Bldg • Armed Forces Network Radio NATO UNCLASSIFIED 7

  22. MWR Group II Activities MWR Group II Activities are for the general education, sport, recreation and welfare of SHAPE military and civilian personnel and their dependants, including the personnel of elements assisting or supporting SHAPE (e.g., NMRs, National Support Units) and their dependants. • POC • Mr Koeberle ext 5897 • Mrs Healy 065351721 • Mrs Owens 065886158 • Mr Hoffmann ext 5572 • Mrs Darbon 065568770 • W.O Collins ext 3205 • Mrs Parker ext 4321 • Maj Burden ext 2818 • Mr Neersen 065794903 • Mrs Egerton 065824971 • Mr Bumgardner ext 5499 • Mr Leone ext 2073 • Mrs Hesse 065730826 • Mr Baaring ext 6509 • Mr Carson ext 7040 • Mr Stewart ext 8781 • Maj Ramos ext 5369 • MWO Collings ext 3451 • Mr Georges ext 5865 • SHAPE Intl Angling Club • SHAPE Garden Club • Girl Scouts of USA • SHAPE Hunters Association • SHAPE Intl Women’s Club • SHAPE Sailing Club • SHAPE Intl Guides & Brownies • SHAPE Intl Scout Group • SHAPE Travel Group • SHAPE Intl Thrift shop • SHAPE Tennis Association • SHAPE Sub Aqua Club • Top Graders Wives Club • SHAPE Share A Meal • SHAPE Archery Club • SHAPE Golf Association • SHAPE Skydivers • SHAPE Ice Hokey • SHAPE Skeet & Trap Club NATO UNCLASSIFIED 8

  23. Any questions Thank you! NATO UNCLASSIFIED 9

  24. SHF Newcomers Briefing Christine Ameels 29 June 2010

  25. A tour of SHAPE 600 Area 700 Area SHAPE Healthcare Facility 500 Area 800 Area 400 Area 300 Area 900 Area 100 Area 200 Area 25

  26. SHAPE Healthcare Facility Newcomers Briefing • Type text here as required SECURITY CLASSIFICATION

  27. Scope Information • Eligibility for care • Location • Medical Services Available • How to Access Care at SHF • How to Access Care at Local Civilian • Facilities • WHAT TO DO IN AN EMERGENCY

  28. Who Can Use the Clinic? • Military members of all nations assigned to • SHAPE and their family members • NATO graded civilian staff • Military members on temporary orders to • SHAPE • U.S. personnel otherwise entitled to U.S. care • Any person designated by SACEUR

  29. Location and Address • 400 area of SHAPE; Next to the shopping center • -Building 401, Avenue d’Oslo • -Park in the shopping center lot or behind the clinic • Hours of operation • -0800 to 1700 Monday to Friday • -Limited urgent care 0800-1000 SAT-SUN and • SHAPE Holidays • No routine appointments on these days

  30. Parking and Entry Limited Parking Rear Entrance Main Entrance Primary Parking Across the Street

  31. Medical Services Provided: Basic Primary Care • General and Family Practice • Pediatric Medicine • Internal Medicine • Optometry (Eye Doctor) • Adult Psychiatry (Part Time)

  32. National Clinics • U.K. Clinic • U.K. patients • German Clinic • German, Austrian, and Scandinavian patients • Belgian/Dutch Clinic • Belgian, French, Portuguese, and Spanish patients • Italian Clinic • Italian patients • Canadian Clinic • Canadian patients National Clinic eligibility may change Visit your clinic during inprocessing

  33. U.S. Led Clinics • International team of doctors from: • - US • - Canada • - Poland • - Greece • - Italy • - Turkey • Belgian civilian contractors • Treat all other patients who do not have a national clinic • Sponsor the weekend clinic

  34. Preventive Services Provided • Smoking Cessation • Asthma Education • Stress Management • Healthy Pregnancy • Weight Control • Well Baby/Well Woman • Physical Therapy • School physicals • SCHEDULE EARLY TO AVOID THE RUSH!! (US school starts on 18 August 2010, • others on 1 September)

  35. National Dental Services • U.K. Clinic U.K. patients only • German Clinic German patients only • Canadian Clinic Canadian patients only • Dutch Clinic Dutch patients only • Polish Clinic Polish patients only • Belgian Clinic Belgian and other nations • Also if national clinic not available • US Clinic US military patients US family member (dental screening and referral) SHAPE Dental Services are very limited Unless there is a national dental clinic for your country you will probably need to see a Belgian dentist in the civilian community

  36. Service NOT Available at SHAPE Clinic • There is NO Emergency or Accident Room • Serious medical problems or trauma should go directly to a • civilian hospital or call a civilian ambulance!! (112) • No ambulance service • No hospitalization • No labor and delivery • No surgery • No specialty care

  37. EMERGENCY • Dial 100 for local ambulance • - (0-100 from SHAPE; French operator) • - 112 from mobile phone • Call SHAPE police 065.44.3333 • - Ask them to call the ambulance service (English) • Visit AmbroiseParé, Mons Emergency Room, • identify yourself as SHAPE patient • Emergency Room is URGENCES

  38. What if I Need Care Not Available At SHF? • Local Belgian Facilities • -Broad availability of specialty care and • inpatient services • - Multiple local facilities within 25 Km • Many English, French, Flemish-speaking • physicians • SHF Host Nation Liaison program • is available to support you

  39. Host Nation Liaison Program • Liaison personnel provide translation, • explanation, and information for inpatient and • outpatient SHAPE personnel (several languages) • On-call 24 hours a day • When at the Belgian hospital, identify • yourself as a SHAPE patient! • Phone for Liaison office at Ambroise Paré • 065/39.29.12

  40. Patient Responsibilities • It is the Patients responsibility… • To inquire about a bill • -It is NOT the providers responsibility to mail a bill. • If the patient has not received any notification of a bill • -Contact Nathalie Mauroy @ DSN: 423-5853 or CIV 065445853 • Please do not ignore mail… • If unsure, you have questions, or you need translations please bring the bill to the SHAPE clinic! • You can also check online at www.tricare4U.com • (US Patients only)

  41. Local Healthcare Facilities • Mons • - Ambroise Paré: Primary Emergency Hospital • Visit the hospital BEFORE you have an emergency! • -St. Joseph • La Louvière • -Tivoli: High risk obstetrics and pediatric intensive care • Local Hospitals in Ath, Soignies, Hornu, Jolimont • University and Belgian Military Hospitals in Brussels

  42. Local Hospitals in the Area Le Tilleriau & St-Vincent Tivoli & Jolimont La Madeleine Hopital du Grand Hornu AmbroiseParé & St-Joseph

  43. In Summary SHAPE Healthcare Facility welcomes you and we look forward to serving your medical needs Visit Ambroise Paré Hospital in Mons BEFORE a problem arises!! Add location to GPS in your vehicle. FOR EMERGENCY, dial 100 outside of SHAPE, 112 from a cell phone, and 3333on SHAPE.

  44. QUESTIONS

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