1 / 5

Individual Service Design A Case Study

This case study highlights the journey of a young man with autism who transitioned from an expensive out-of-area placement to an independent life in Newcastle. Initially facing challenges like isolation and behavioral issues, a user-centered ISD process facilitated his care plan, involving vital support from family and professionals. The outcome? He now enjoys a supportive, personalized living arrangement with a significant reduction in care costs—from £208,050 to £102,544 annually. This case demonstrates the effectiveness of flexible, innovative, and responsive support in improving lives.

garnet
Télécharger la présentation

Individual Service Design A Case Study

An Image/Link below is provided (as is) to download presentation Download Policy: Content on the Website is provided to you AS IS for your information and personal use and may not be sold / licensed / shared on other websites without getting consent from its author. Content is provided to you AS IS for your information and personal use only. Download presentation by click this link. While downloading, if for some reason you are not able to download a presentation, the publisher may have deleted the file from their server. During download, if you can't get a presentation, the file might be deleted by the publisher.

E N D

Presentation Transcript

  1. Individual Service DesignA Case Study Time to Care timetocarenortheast@gmail.com

  2. Before • Young man with autism: challenging behaviour/regularly absconds • Placed out of area as no appropriate service available in Newcastle • He settled in well, although issues of isolation/autonomy always in the background • Expensive care plan

  3. During • ISD process designed around L • Independent facilitator brought in for 2 days • Involved everyone important in L’s life • L’s thoughts and feelings paramount • Allowed all those who supported L to be involved with his plan for the future • Action plans and follow up meetings arranged

  4. After • L in his own tenancy in Newcastle; settling in well, living the life he wants • Has centrally held individual budget to support his life • Is supported 1:1 and his levels of challenge and absconds much lower now than 18 months ago • He enjoys 1:1 support and does not feel he is being “ganged up” on by two staff • New community opportunities being identified Previous annual cost: £208,050.00 Current annual cost: £102,544.00 Cost of independent facilitators and all follow up work to implement the plan £5,000

  5. Lessons Learnt • The service was always user –focused, but now we have the confidence … • to be more flexible regarding support • to be more innovative and responsive to changing circumstances • and to offer a leaner and more cost effective service to commissioning authorities. • Experienced managed support needs to be close at hand • All of which is more easily achieved by a small organisation

More Related