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Volunteer and Work-Study Management

Volunteer and Work-Study Management. TechMission 670 Washington Street Boston, MA 02124 Theresa Musante, Andrew Sears, and Khary Bridgewater 07/08/05. Introduction. What to think about before bringing on volunteers How to supervise volunteers How to set up work-study help.

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Volunteer and Work-Study Management

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  1. Volunteer and Work-Study Management TechMission 670 Washington Street Boston, MA 02124 Theresa Musante, Andrew Sears, and Khary Bridgewater 07/08/05

  2. Introduction • What to think about before bringing on volunteers • How to supervise volunteers • How to set up work-study help

  3. Volunteer and Work-StudyManagement Process • Planning and Position Descriptions • Recruiting • Work-study • Screening • Orientation and Training • Supervision and Evaluation • Recognition 1 2 3 4 5 6 7

  4. Help needed! • Urban Impact Center runs an afterschool program and a teen center. • We want to offer computer classes to the youth, but we don’t have enough staff or expertise. • Maybe we could find some volunteers to do the job.

  5. Step 1Planning and Position Descriptions 1

  6. Steps in Planning • Setting Goals • What are your goals for the program and program participants? • What are your goals for the volunteers? • Costs of volunteers • Time, supervision, materials 1

  7. Designing Positions • Position Descriptions • Describe duties • Describe qualifications • Define expectations • Other things to include • Your organization’s mission • Time commitment / schedule 1

  8. Step 2Volunteer Recruitment 1 2

  9. Plan • Who will you target with your recruiting? • Targeted recruiting vs warm body recruitment • Create a recruitment message. • What kind of people do you want to volunteer? • Why are people volunteering? 1 2

  10. In most cases, the best contact is the church secretary Options for Recruitment Through Churches Church Recruitment Other church recruitment Word of Mouth Church e-mail lists Pitch from the pastor Church bulletin PowerPoint Church ad Bulletin board

  11. Other places to recruit Other Recruitment Online Flyer around town Organizational newsletter Flyers to college group E-mail to College group College group meeting Posting on bulletin board 1 2

  12. Online Volunteer Recruitment • Sites allow you to post volunteer opportunities online • Recruitment posted to everyone on the Web • Top sites • Idealist.org • Servenet.org • Volunteermatch.org • Onlinevolunteering.org • Craigslist.org • Bostoncares.org 1 2

  13. 1 2 3 Step 3Work-Study Students

  14. 1 2 3 Work-Study Program Summary • US Department of Education requires that 7% of all work-study funds go to jobs serving in community and faith-based organizations • Schools pay up to 75% of the cost of these positions with sites paying as little as 25%

  15. 1 2 3 Steps to Get Work-Study Students • Recruit candidates • Contact work-study office of their school • Interview candidates • Fill out forms to get certified as a work-study site • Turn in timesheets to work-study office • Pay work-study office your match ON TIME! (Failure to pay match funds on time will result in immediate removal from work-study program)

  16. Schools and Pay Rates (Boston Example)

  17. 1 2 3 4 Step 4Volunteer Screening

  18. 1 2 3 4 Legal and Safety Issues • Legal Requirements for Licensed After School Programs • Safety Issues • CORI background check (MA) • Online Volunteer Screening at www.volunteerselect.com

  19. 1 2 3 4 Other Potential Elements of Volunteer Screening • Application Form • Interview • Reference checks

  20. 1 2 3 4 5 Orientation and Training

  21. 1 2 3 4 5 Elements of Volunteer Training • Orientation to program and organization • Review job description and expectations • Skill Specific Training • Train the trainer for computer classes • Cross Cultural Training 1 2 3 4

  22. 1 2 3 4 5 6 Step 6Supervision and Evaluation

  23. 1 2 3 4 5 6 Volunteer Supervision • Identify and communicate the volunteer’s direct supervisor and chain of command • Have regular time to check in with volunteers to see how experience is going • Be aware of laws and issues of supervising volunteers working with children

  24. 1 2 3 4 5 6 Volunteer Feedback Evaluation • Provide form to get feedback from volunteers and work-study students each semester on: • What went well? • What could be improved? • Additional support they might need from staff? • Do they want to continue next semester/year? • Total number of hours worked?

  25. Recognition 1 2 3 4 5 6 7

  26. Regular Thanks • Thank volunteers each time that they volunteer • Providing additional training is one method of thanks • Provide computer classes for free • Allow volunteers to borrow relevant books • Have staff give training sessions • What motivates the volunteer? 1 1 2 2 3 3 4 4 5 5 6 6 7

  27. Ideas for Recognition • Combine volunteer recognition with existing events • Volunteer Recognition Certificates • Can get from www.paperdirect.com • Student projects • Cards, letters, etc. showing thanks 1 1 2 2 3 3 4 4 5 5 6 6 7

  28. President’s Volunteer Service Award • The President’s Council on Service and Civic Participation • www.presidentialserviceawards.gov • Volunteers earn awards based on the number of hours they serve in a 12 month period 1 1 2 2 3 3 4 4 5 5 6 6 7

  29. Summary • The teen/after-school program now has computer classes • Remember to plan first • Don’t forget to thank volunteers Congratulations! 1 2 3 4 5 6 7

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