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Enhancing PES Performance through Mutual Learning Benchmarking

Explore the impact of international benchmarking in AMS and transition to continuous benchmarking in European PES. Join the collaborative effort to compare and exchange good practices for enhanced performance.

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Enhancing PES Performance through Mutual Learning Benchmarking

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  1. Mutual LearningBenchmarking among PES Part 1: Introduction Part 2: Results of international benchmarking in AMS Part 3: Transition to a continuous benchmarking within European PES Meeting of Heads of PES Prague, June 25-26

  2. Introduction: what is the working group all about? • Providing a shared modular data base on PES-performance • Comparing how the performance of participating partners evolves over time (and circumstances) • Exchanging good practices designed to enhance performance

  3. Introduction: who takes part/since when • The working group took up its meetings in 2002 and has continued since then with financial support by the European Commission • In 2002, there were 6 PES members • In 2009, there are 15 PES members • Project leader: AMS Austria supported by a Coordinating group

  4. Part 1: Measuring performance: In which way? • So far there are 7 quantitative performance indicators ranging from „transition from unemployment to employment“ to „employers satisfaction with PES-sevices“ • Example: (Share of) transitions to employment after participation in training

  5. Part 1: Comparing PES-Performance – does it make sense? • Data base is coherent; measurement biases are explicitely taken into account in the benchmarking process • Dynamic comparison (of PES-specific „time path“) becomes more important than static comparison („cross-section benchmarking for a single year“)

  6. Part 1: General Results so far • Website: www.pes-benchmarking.eu • Platform on Good Practices based on some evidence • Peer-Reviews and seminars on identified Good practices together with WAPES for experts of all PES • Good Practices linked to „hot“ political initiatives like flexicurity or new skills for new jobs • But: it is up to every PES to use the information

  7. Communication: the key to benefit from participating in the working group? • Communication within the working group: the „easy“ part • Communication within the PES represented in the Working group: the „difficult“ part • Establishing structures to support the flow of intra-PES-communication

  8. Next Steps:Transition to a continuous Benchmarking - 2 workshops a year - All PES can participate - 3 moduls: • Identification of „Good Practices“ (working group) • Exploring Good Practices together with WAPES (peer-reviews) • Transfer of Good Practices (maybe „new“ PES to PES-dialogue???)

  9. Thank You very much for Your attention! I hope some of my colleagues represented in the working group can add some information what they do with the results

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