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RCS Design Review

RCS Design Review. Generals RCS Processes Restrictions Demo Alternatives. January 26, 2009. A&K Computers. 1. Generals. Terminology RCS: Reporting Control System Worksheet by report type Inspection Worksheet Completion Worksheet Worksheet by data Blank Worksheet

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RCS Design Review

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  1. RCS Design Review Generals RCS Processes Restrictions Demo Alternatives January 26, 2009 A&K Computers

  2. 1. Generals • Terminology • RCS: Reporting Control System • Worksheet by report type • Inspection Worksheet • Completion Worksheet • Worksheet by data • Blank Worksheet • Filled out Worksheet • Report • CRB: Centralized Reporting Branch

  3. Worksheet

  4. 1. Generals Inspection Worksheet Obtain Blank Worksheet Print Typed Worksheet Print Report Verify Typed Worksheet Complete Graph Fill out Worksheet Error on Typed Worksheet? No Error • Review the reports2) send to customers • 3) File a copy Send Filled out Worksheets to CRB Branch Error CRB Route filled out worksheets to typist Type filled out worksheets Error on filled out worksheet? Manual Process or Decision No Error By Stellent or Fax Error By RCS Error message on Worksheet

  5. 1. General Report to Structural Pest Control Board(SPCB) Report to charge branch and SPBC payment Complete Scheduled work Charge branch for report Manage late report Dynamically reassign report from one typist to another Export reports for SPCB upload Charge branch for report CRB Process reports SPCB Branch Manage late report at branch Manual Process or Decision By RCS

  6. 1. Generals Completion Worksheet Print Typed Worksheet Obtain Blank Worksheet Print Report Verify Typed Worksheet Fill out Worksheet • Review the reports2) send to customers • 3) File a copy Error on Typed Worksheet? No Error Send Filled out Worksheets to CRB Branch Error CRB Route filled out worksheets to typist Type filled out worksheets Manual Process or Decision Error on filled out worksheet? By Stellent or Fax No Error By RCS Error

  7. 2. RCS Process • Inspector/Branch Admin • Prior to Inspection • Daily Work • CRB Typist • Daily Work • CRB Manager • Daily Work

  8. 2. RCS Process – Inspectors/Branch Admin Prior to Inspection Typed Report Process Log in Log in Typed Worksheet? Error Download Forms No Error Print Typed Worksheet Check Error Message Go to Inspection Typed worksheet OK? No Correct Worksheet Yes Press Error and Enter the reason Press Accept The reject reason will be displayed at typist display Send Fax to CRB Print Report Set to ‘Rush’ if due-date is near Add Graph Not by RCS ReviewSend mail to CustomerFile a copy Send Fax to CRB By RCS

  9. 2. RCS Process – Inspectors/Branch Admin Rush Report Accepted Report Select report completed Log in Print, then report will have print flag Check Old Reports Print Error? Are there RUSH reports? No Yes Reset Printed Flag Review the report Inspector to Add Graph ReviewSend mail to CustomerFile a copy Same process as Inspector Not by RCS By RCS

  10. 2. RCS Process – CRB Typist Log in • Typing Order • - Rush Request from Branch by Web • Rush Request from Branch by Fax • Error Corrected Report by Web/Fax • Oldest inspection date Select a next order worksheet Corrected New Sent type Enter header data Typing Error Retrieve Original Report Read Reject Reason Use a Previous report at the address? Worksheet error handling Correct Report Select Press Alt 1 to go to error entry field Enter data Enter Errors Set ‘Rush’ if urgent Press Alt 2 to go to back to the previous entry field Not by RCS Save or Save & New By RCS

  11. 2. RCS Process – CRB Manager Reporting to SPCB Late Report Management Log in Select Report to Export Review current Status Press Export Go To detail Save to a file Upload is SPCB function. RCS doesn’t know upload status. Upload List Print payment list Not by RCS By RCS

  12. 2. RCS Process - Menu Super User Report List New Inspection New Completion Inspection W/S Completion W/S Code Book Export Accounting Users Branches Codebook Master Data Region Admin Report List New Inspection New Completion Inspection W/S Completion W/S Code Book Export Accounting Users Branches Branch Admin Report List New Inspection New Completion Inspection W/S Completion W/S Code Book Export Users Branch Manager Report List New Inspection New Completion Inspection W/S Completion W/S Code Book Export Typist & Inspector Report List New Inspection New Completion Inspection W/S Completion W/S Code Book

  13. 3. Restrictions • Reports from Branches • Stellent will display the reports • Upload to SPCB • RCS can create a file to upload. • RCS doesn’t know whether the report is uploaded. • Print • RCS doesn’t know if there was a printer error.

  14. 4. Demo • Typing • Code Book • Branches • Users

  15. 5. Alternatives and Request Code Text Entry Save Text Only FINDING: Evidence of ______ was noted ______ which appears to extend into inaccessible areas. RECOMMENDATION: Open inaccessible areas for further inspection. Upon further inspection, a supplemental report will be issued and any findings and recommendations will be listed along with estimates for repair and/or treatment, if within the scope of this company’s operations.

  16. 5. Alternatives and Request Code Text Entry Save Whole Code FINDING: Evidence of Subterranean Termites was noted at/in Rim Joint which appears to extend into inaccessible areas. RECOMMENDATION: Open inaccessible areas for further inspection. Upon further inspection, a supplemental report will be issued and any findings and recommendations will be listed along with estimates for repair and/or treatment, if within the scope of this company’s operations.

  17. 5. Alternatives and Request Comparison

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