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The Evolving Technologies Committee The Evolving Infrastructure

The Evolving Technologies Committee The Evolving Infrastructure. Presenters Linda Deneen, University of Minnesota, Duluth Philip E. Long, Yale University On behalf of the Committee. Introduction - A story about wireless networking.

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The Evolving Technologies Committee The Evolving Infrastructure

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  1. The Evolving Technologies Committee The Evolving Infrastructure Presenters Linda Deneen, University of Minnesota, Duluth Philip E. Long, Yale University On behalf of the Committee

  2. Introduction - A story about wireless networking • Faculty and students liked the good stuff: mobility, cost, and expansion of the network to difficult spaces • IT staff hated the bad stuff: inferior speed and quality, security holes, and lack of authentication • What is a CIO to do? • Attend EDUCAUSE Conference • Listen to presentations • Talk with colleagues at other institutions • Read and participate • Read the white papers on the ETCOM web site, http://www.educause.edu/issues/etcom • Pick up a handout today to get pointers • Convince your staff to move ahead

  3. Topics for Your Attention • Wireless Networking • Course Management Systems • Grid Computing • Institutional Repositories • Physical IT Security • Disaster Recovery • IT Security

  4. Wireless NetworkingCharles Bartel (CMU) and Emilio DiLorenzo (RIT) • Data communication without wires • Internet access wherever and whenever desired • Conference rooms, courtyards, libraries, podia and more! • Current standards are called WiFi or 802.11b, a, g, i • And they keep changing • Quiz: • 802.11b runs at 11Mbs (ideal) • 802.11g runs at 54 Mbs but supports b clients as well as g • What is the speed of an 802.11g wireless segment?

  5. Answer The Speed of 802.11g Depends! • With all g clients, 802.11g runs at 54Mb (ideal) • But with any b clients, it’s limited to a burst rate of 11Mb when communicating with b clients • And g clients have to wait at “11Mbs” • But g clients still communicate at 54Mb • => a mixed b/g network runs at mixed speeds and throughput

  6. Wireless Works. Really. • You should install wireless where appropriate to: • Make network access convenient • Support new cultures of learning for mobile students • Extend campus network quickly to hard-to-wire locations • Expand network infrastructure cost-effectively • Wireless networks are on your campus even if you don’t know! • Standards are in chaos. What’s a poor IT director to do? • Unless a technology leading institution, install sweet spot technology in core areas (high use public spaces) with maximum flexibility to adapt over time. • Evaluate to determine the potential benefits and the costs • Also evaluate the costs of not doing this to reputation of the school and IT group, ability to attract students

  7. Course Management SystemsJohn Meerts (Wesleyan) • CMS: a set of tools and a framework that • Support the logistics of teaching • Class rosters and grades • Exercises, quizzes, tests • Communications with students and the class as a whole • Support creation and distribution of online course content • Help students learn: • A logistical center: one place to find everything • Enable electronic elements such as simulations, media and much more An example from Wesleyan http://www.wesleyan.edu/its/acs/modules/burke/context/layout1n.swf

  8. CMS: The Intersection of Academic and Administrative Systems • The CMS is most effective as an enterprise application • To manage class rosters, pictures, grades, etc., the CMS must interoperate seamlessly with the institutional student system • The boundaries between the CMS and other institutional systems are blurring • CMS vendors will provide end-to-end solutions or • They will link to institutional systems such as student records • CMS planning requires an institutional approach • Resources, linkage to other systems • 7/24 operations and support • A new, substantial, and growing challenge • Also, CMS technology is in flux • E.g., emerging open source and toolkit solutions

  9. Institutional Repositories

  10. Oops - Digital Institutional Repositories Alan McCord (Michigan, Lawrence Tech) • A digital institutional repository is a • Formally organized and managed collection of digital content • Generated by faculty, staff or students • In the course of research, teaching or administration • Available via library, course delivery or archive system • Examples from MIT’s DSpace • Text: https://dspace.mit.edu/community-list • Note the richness and diversity of collections & communities • Video: http://www.bus.umich.edu/Technology/MichiganAdvantage/Webcasts • the “Emerging Competitive Landscape” video shot in Mumbai India. • How many such events held in the past are now “lost to history?”

  11. Why is this Important to Higher Ed? • Allow campus community to manage personal collections and publish their work • Likely essential in support of some grants • Provide archival and non-archival storage • Some of today’s undergraduates will be of great future interest :-) • Administer property rights and royalties associated with stored assets • Protect intellectual property • Provide tools to create, manage, and inventory media assets

  12. Institutional RepositoriesNext Steps • Apprise campus leadership of digital archiving • Engage library and other interested colleagues • Track developments at peer schools • Establish a pilot repository • Experiment with standards-based storage and cataloging • Pursue small wins through exploratory projects • E.g., course web repository • Develop essential IT baseline infrastructure • Bandwidth, low-cost storage, authentication

  13. Grid ComputingJohn Hurley (Now, the Boeing Company) • Clusters: linked groups of similar computers • Grids: shared, distributed, heterogeneous computers • Typically to accelerate computation • High data demand is more suited to clusters • Best known example is SETI http://setiathome.ssl.berkeley.edu/totals.html • Grid offers great potential to harness distributed cycles • To solve highly complex or computationally intensive problems • NSF is now funding Grid standards development • IBM and others are also promoting • => watch this space

  14. Grid Computing – Next Steps • Track the technology • Implement if/when your campus identifies a need for a known “grid-friendly” application • Except for leading technology institutions, don’t attempt early adoption of new grid applications • Start with cluster computing instead and expand once successful

  15. William Jewell College $200K Michigan State University $1M University of Washington $20M Cal State – Northridge $10M Colorado State University $100M Miami-Dade Community College $400M Physical Security and Disaster RecoveryMatch the Challenge with the Institution Firebombing Fire Tornado Hurricane Flood Earthquake

  16. IT Facilities Physical SecurityBonnie Neas (North Dakota State University) • Protect physical access to campus IT assets • As housed in buildings, rooms, closets, or underground tunnels. • Potential Risks • Vandalism or deliberate damage • Network snooping • Compromise of data or machines • Actions • Make sure architects are knowledgeable • Assess core facilities and retrofit or design with new construction • Protect key IT facilities • Data Center, other central facilities • Distributed facilities • Labs, computer rooms • Wiring closets, utility tunnels

  17. Disaster Recovery, Business ContinuityLori Franz (University of Missouri-Columbia) • Plans for resumption of core activities after a calamity • Disaster Recovery typically focuses on IT systems • Business Continuity adds restoration of business processes • Institutions are increasingly dependent on IT systems • All major institutional systems rely on IT • Also, most communications, including emergency systems • Widespread dependence on email, www, cell phones and more • And much more • Must plan for quick restoration of critical services • And continuity of core business processes

  18. Disaster Recovery:Commence Planning! • Study peers’ plans and planning methodologies • Develop a range of possible disaster scenarios • Lay out recovery strategies • Document facilities and network recovery plans • Modify existing technology and add appropriate backup equipment and sites as appropriate • NOTE: disasters tend to come in clusters!! • Identify response teams for each scenario • Including who backs up whom, who does what, who calls whom • Iteratively develop, test and refine a plan • Practice: table top and during actual failures • Include simulation of emergency communications

  19. Late Breaking: Information SecurityPhilip Long (Yale) • Recent security issues have had serious consequences • Stealther, Blaster, Nachia, Welchia, SoBig • Shut down some railroads, air travel and businesses • Are reported as a possible contributing factor in NE blackout • Affected much more than simply the machines they infected • Networks, everyone’s email boxes • This is much more than a mere annoyance • And will command much more of our attention • And our resources than we might have planned or wish

  20. Security Issues Mark a Phase Change in the Campus IT Environment • User dependencies and expectations for IT systems continue to increase • IT infrastructure is now central to our institutions • And will only become more so • Protection of that infrastructure is central • We must respond • As an industry and as IT directors

  21. Changes in Managing IT Infrastructure • Improve reliability, redundancy, speed to repair • Recognize costs to deliver reliable infrastructure • The infrastructure is invisible; the campus takes it for granted • The costs are invisible but must be made visible and justified • Increase standards and tightness of management • Minimum standards for machine security, permission to scan • Email virus management, tightened disconnection policies, etc. • New balance of function vs hardening infrastructure • Address significant frustration by end-users • And potential for staff burn-out • National attention will help • E.g., from the Atkins report on Cyberinfrastructure

  22. More Info on the web • See the Evolving Technologies Committee’s web site athttp://www.educause.edu/issues/etcom/for a white paper on each of these topics • except for security • For security, see the EDUCAUSE Security Task Force web site athttp://www.educause.edu/security/

  23. Committee Topics and Members • Wireless Networking, Charles Bartel (CMU) and Emilio DiLorenzo (RIT) • Course Management Systems, John Meerts (Wesleyan) • Grid Computing, John Hurley (Now, the Boeing Company) • Institutional Repositories, Alan McCord (Michigan, LTU) • Physical IT Security, Bonnie Neas (North Dakota State Univ) • Disaster Recovery, Lori Franz (University of Missouri-Columbia) • IT Security and Presenter, Philip Long (Yale) • Chair, Linda Deneen (University of Minnesota Duluth) • Other members: Hud Croasdale (Virginia Tech), Mark Luker (EDUCAUSE), Bisi Oladipupo (Norfolk State University)

  24. Q&A

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