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Born to Run: Avoiding Internal Sales Road Blocks. Robert Peretson Computer Consultant and owner of SuccessfulComputerConsulting.com. John Black Owner of MSP Telemarketing. Scott Calonico Editor, MSP Business Management GFI MAX. The Biggest Impediment To Onboarding New Clients.
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Robert Peretson Computer Consultant and owner of SuccessfulComputerConsulting.com John Black Owner of MSP Telemarketing Scott Calonico Editor, MSP Business Management GFI MAX
The Biggest Impediment To Onboarding New Clients • Charging Remediation fees • Setup fees • Long term contracts • Free trial • Risk reversal
The Second Barrier To Increasing MSP Sales • Not Enhancing Your Business Model To Increase Value • Be more than proactive • Offer something new • Help desk • Disaster recovery • PSA Tools
The Road Block That’s Easiest To Remedy • Not being properly trained to sell managed services • Plenty of options out there: MSPU, MSP Sales Pros, Robin Robins etc... • Even MSP Telemarketing offers some limited sales training
This Road Block Violates the Laws of Economics! • The Law Of Supply And Demand • Charging exorbinate fees • Not having enough bandwidth to meet increased demand!
A Good Way To Keep The Sales Pipline Dry • Only target prospect with pain!
Time Doesn’t Give Do-Overs… So don’t waste it! • Use a timer • Document your day • Star in your own Reality TV show
MSP Business Management • Real-world tips and resources • Videos, webinar recordings,whitepapers, e-books, and more • Blog articles discussing thelatest topics and techniques Helping you to: • Grow your IT support company • Run your company more profitably • Deliver fast IT support and increase uptime • Minimize threats to your business www.mspbusinessmanagement.com
THANK YOU!! Q&A Time