1 / 36

Common Traits of Successful Customers in Angi Livermore's FastTrack Architect Session

Discover key deployment considerations, best practices, and lessons learned from Angi Livermore's FastTrack Architect session. Learn about the factors that contribute to successful transformations and how to access valuable resources.

gerst
Télécharger la présentation

Common Traits of Successful Customers in Angi Livermore's FastTrack Architect Session

An Image/Link below is provided (as is) to download presentation Download Policy: Content on the Website is provided to you AS IS for your information and personal use and may not be sold / licensed / shared on other websites without getting consent from its author. Content is provided to you AS IS for your information and personal use only. Download presentation by click this link. While downloading, if for some reason you are not able to download a presentation, the publisher may have deleted the file from their server. During download, if you can't get a presentation, the file might be deleted by the publisher.

E N D

Presentation Transcript

  1. Find out what our most successful customers have in common Angi Livermore FastTrack Architect BRK2224

  2. What will be discussedKey deployment considerationsBest practices Lessons learned

  3. What is success? Things working technically Workloads deployed Mailboxes migrated Smooth and on-time Fewer calls to help desk Cost savings realized People using it Users more productive Success is the sum of Onboarding + Migration + Adoption

  4. Where can I go to get help?

  5. FastTrack for Microsoft 365 Deploy new cloud capabilities Onboard to Microsoft 365 services and migrate your data Deploy chat-based collaboration and productivity apps Enable identity, app compatibility, device management, and modern security End-to-end guidance built by Microsoft engineering Access self-serve tools and resources Guidance delivered remotely by Microsoft engineers or approved partners Access engineering expertise Gain user adoption Create a holistic plan to accelerate user adoption Proven methodologies for a successful implementation Resources to increase capacity for change management

  6. Bringing the value of FastTrack and partners together FastTrack + partners FastTrack value Partner value Lower cost of deployment Fewer support incidents Increased adoption Decreased time to onboard You know the customer Ability to be on-site Customized services offerings Ongoing relationships

  7. What is the formula for a successful transformation?

  8. Top Success Criteria – What we tell CIOs Executive sponsorship – What does it mean? Communications, communications, communications Commit to being one team with one plan and one program owner Remember, this is a marathon not a sprint Read and understand the Product Roadmaps and FastTrack Service Description

  9. Success requires people, processes, and technology Make sure you have enough skilled people available. 1 People Process Technology 2 3 Determine requirements for making changes in your production environment. Allocate time for learning in your plan.

  10. It’s a journey Plan Remediate Deploy Migrate Adopt Scenarios Scope Network considerations Security considerations Licensing AAD tenant AAD identity Hybrid configuration Office 365 ProPlus Migration considerations Mail migration Data migration Awareness Training Resources Got stakeholders sponsorship Security team gives the green light Service deployed Final mailboxes migrated Service not working as expected Network bandwidth challenges Migration pilot issues

  11. https://docs.microsoft.com/en-us/fasttrack/fasttrack-process Speaking of the FastTrack service description…

  12. Scope of service What makes sense to enable together? Determine use cases, not technology, to enable Prioritize the workloads to enable. Which users, how many, and from where, are within your scope? What data will be migrated: mailboxes, files? Do you use Cloud IDs, Synchronized IDs, or Federated IDs? What about Pass-Through Auth? Will you use hybrid setup? What types of client devices and applications you will support? Do you want to enable network access, access from the Internet, or behind the firewall?

  13. Onboarding Common remediation areas include: Network readiness (run tools) Identity readiness VPN or VPN-less Desktop readiness 3rd party integration Security Depending on scope, enablement activities can include: Activate tenant Network configuration Identity integration Assign licenses Exchange environment Set up devices and apps …and more

  14. Network considerations Consider number of users, local, remote, WAN sites all matters • Learn and understand Microsoft’s best practices - network considerations and http://aka.ms/tune Avoid latency issues by: • Use Office Apps Caching technology Outlook / OneDrive • Consider online apps such Outlook Web App for terminal servers or kiosk-users Document and plan internet breakouts Pilot, validate, and remediate Use the bandwidth calculators for Exchange, SharePoint, and Skype for Business

  15. Engage security, compliance, cyber, audit teams early and often Define separation of duties, data classification, governance, retention policies, and litigation hold policies Security considerations Office 365 Trust Center Secure Score Security & Compliance Center

  16. Tenant best practices Make it personal; provide simple and enhanced end-user experiences • Tenant account setup • Each Microsoft cloud service = Azure Active Directory tenant • Tenant name and location can’t be changed • By default, the first account is Global Admin account • Public Domain verification • Each UPN, SMTP, SIP domain needs to be added and verified • Administrative access to each domain public DNS zone is required • Portal branding including apps • User self-service features, such as password reset

  17. Licensing Eliminate onboarding delays and reduce cost: Identify the exact number of people verses accounts Understand your organization segmentation and user profiles/personas Align with the service capabilities and limits Ensure you don’t underestimate a clean-up phase Understand licensing assignments; consider using group based licensing

  18. Azure Active Directory (AAD) identities Explore the identity options available: • Cloud identities • Synchronized identities • Federated identities • Pass Through Authentication or ADFS Active Directory object remediation is easy; use IDFix to expedite: • Provisioning issues • Migration issues • Global Address Book issues With AAD Connect - minor changes to current provisioning/deprovisioning processes may be needed Microsoft 365 2 1 3 4 IT Pro Admin Microsoft 365 Admin Center Azure ActiveDirectory

  19. Align with your business needs and requirements Coexistence increases operational complexity, on-premises dependencies, and cost Migrate data based on business units Move teams who work together to avoid hybrid limitations and end-user usage inconsistency Coexistence with third-part applications such as Lotus Notes is possible, although keep cost implications in mind The faster the migrations can happen, the smoother the experience for everyone, including users, admins, and the business Exchange hybrid coexistence TIP: Remote Connectivity Analyzer tool checks the external connectivity of your on-premises Exchange.

  20. Office 365 ProPlus Choose your Office 365 ProPlus deployment option: Follow the best practices for Office 365 ProPlus deployments Let the users directly manage their installations Have admins centralize the deployments Decide how you want to manage updates and update frequency Remediate legacy Office versions or apps; Check out the new Office Readiness Toolkit Keep your internet browsers up to date Mobile apps are rich, comprehensive, and easy to use

  21. Data migration considerations How much data actually needs to be migrated, can users start with greenfield i.e., empty mailboxes and folders? Plan early what to migrate for whom and when. Scheduling is key to achieving high velocity in data migration. Only commit to migration target dates and rates once you have evidence from test migrations.

  22. Migration specifics

  23. Success does not end with deployment

  24. Adoption FastTrack Resource Hub • Resources to drive awareness • How to build a champions program • Links to product roadmaps and training Adoption Guide • Recruit stakeholders • Identify business scenarios • How to drive awareness and training Microsoft 365 Usage Analytics • Summary of your adoption trends • Free add-on to your tenant • Learn how to leverage PowerBI

  25. Key takeaways

  26. Planning is key to success Gain true executive sponsorship Communicate, communicate, communicate Commit to one team with one plan and one program owner Remember, this is a marathon not a sprint Understand the service—what it is and what it isn’t! “If you fail to plan, you plan to fail” – Benjamin Franklin

  27. Q&A

  28. Note: Dates, times, and locations may change.Check MyIgnite Session Catalog to confirm. Ignite 2018 FastTracksessions MondaySeptember 24 TuesdaySeptember 25 To find out about our FastTrack sessions, go to  aka.ms/FastTrackIgnite2018 Visit our FastTrack booth and sign up for a one-on-one conversation with one of our experts Wednesday September 26 Thursday September 27

  29. Please evaluate this sessionYour feedback is important to us! Please evaluate this session through MyEvaluations on the mobile appor website. Download the app:https://aka.ms/ignite.mobileApp Go to the website: https://myignite.techcommunity.microsoft.com/evaluations

  30. Appendix – Case Studies

  31. “ Innovators also look for ways to enable productivity quickly. After eBay made the decision to adopt Office 365, the company engaged with the Microsoft FastTrack team for help migrating mailboxes to Exchange Online. By providing our customers with support for everything from remediation efforts to onboarding through Microsoft FastTrack, companies like eBay put new capabilities into the hands of their employees faster.” Rami Mazid Head of Global Infrastructure and End Users Services at eBay Office 365 Blog

  32. “ Once we made the decision to adopt Office 365, we engaged Microsoft Services consultants and the Microsoft FastTrack Team to roll out the technology in record time, which meant that our employees could take advantage of the new capabilities right away.” Sue McMahon Group Vice President of Retail Communication, Macy’s Cloud Luminaries Blog

  33. “ We had 80 Microsoft resources using the Azure environment and our full CSC systems. It was important not to let the business fall behind, so we trained global change leaders, created videos, and hosted conferences and worked through all that with FastTrack.” Omar Bhatti Sr. Principal, Infrastructure Portfolio Manager at CSC “ This migration pace reduced the stress of email coexistence scenarios, and we have FastTrack to thank for that. FastTrack is a very mature service in terms of onboarding people to Office 365. Rather than reinvent the wheel, I would prefer to take advantage of our strategic alliance with Microsoft and get that service delivered to clients.” View the full case study View the FastTrack blog Watch the FastTrack video Faheem Larik Director, Client Delivery Enablement, Business Technology at CSC

  34. “ The move to Office 365 wasn’t a decision we took lightly. With our global footprint and more than 1 petabyte of data encased in Google services, transitioning from one cloud platform to another felt like a daunting project. But we were reassured by Microsoft’s collaborative approach to working with us. The Microsoft Services and FastTrack program teams provided proactive planning throughout this transition with consistent executive management support.” Gary Cantrell CIO of Jabil View the Office 365 Leadership blog

More Related