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Comprehensive Soft Landings Process for Effective Portfolio Management

This document outlines the Soft Landings process, a systematic approach to enhance project delivery and client satisfaction through all project stages. It covers the key phases of portfolio management—from briefing and concept development to design, production, and installation. The guide emphasizes the roles of all stakeholders, including the client, design team, contractor, and building manager, while also addressing the critical aspects of BIM data management. Ultimately, it aims to facilitate smooth project transitions, ensuring buildings perform as intended during their lifecycle.

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Comprehensive Soft Landings Process for Effective Portfolio Management

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  1. Soft Landings Process Concept Map Completion 0. Portfolio Management 1. Briefing 2. Concept 3. Design Development 4. Production 5. Installation 6. As-constructed 7. In-use SL Stages 1. Briefing 2. Design and Construction 3. Handover 4. Initial Aftercare 5. Long Aftercare Client Role Design Team Role Contractor Role Building Manager Role 1 2 3 4 5 n BIM Data Drop

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