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Supervisor Orientation

Supervisor Orientation. Employee Assistance Program Tools to Support You and the Employees You Supervise. What is an EAP?. A personal and confidential counseling service for employee and their dependents/spouse Support to Balance Personal and Professional Issues

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Supervisor Orientation

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  1. Supervisor Orientation Employee Assistance Program Tools to Support You and the Employees You Supervise

  2. What is an EAP? • A personal and confidential counseling service for employee and their dependents/spouse • Support to Balance Personal and Professional Issues • Confidential Short-term Counseling at No Cost • Client Connect® Referral to Professional Counselors • Resource Information

  3. Types of Service Your EAP Offers: • Marital and Family Relationships • Stress Management • Alcohol and Drug Issues • Work-related Concerns • Depression and Anxiety • Bereavement • On-line Resources • Legal and Financial Telephone Consultation

  4. EAP Counseling • 6 Session Model • Up to 6 visits per contract year (January – December) • As Needed, Assistance With Transition to Health Insurance, Community Resource, Self-help Groups, Etc. • Strictly Confidential • Nationwide Provider Network • Most Specializations • Multi-lingual Counselors Available

  5. Management Consultation Services • Designated Management Consultant • Unlimited Telephonic Consultations • Provides the Tools To… • Encourage Employees to Seek Help • Refer Employees to the Appropriate Resources • Restore Productivity • Retain Valuable Employees

  6. Problem Resolution: Supervisor’s Role Five Steps: • Observation • Documentation • Corrective Interview • Referral • Follow-Up

  7. Flowchart: Informal Supervisory Referral

  8. Flowchart: Mandatory/Formal Supervisory Referrals

  9. On-Line ServiceLifeHub Internet Resource Provides information tools and resources to support family and care giving, health and wellness, emotional well-being, and daily living issues. Features include: • Interactive self assessment tools • Self-search locators for child care, elder care • More than 1,500 tip sheets, articles and resource guides • On-Line Seminars • Quick Tips

  10. How to Access Online Services • www.unipsych.com • Click on LifeHub • Username = BREVARDSCH • If you are a first time user, follow registration steps for initial setup.

  11. Remember, it’s EASY to Contact UniPsych • CONFIDENTIAL • Toll Free Number – 1.800.272.3626 • Available 24 Hours / 7 Days • Free, Company Paid Benefit • Employees & Eligible Dependents FOR MORE INFO... Call 1.800.272.3626 for more specifics on eligibility and the number and types of counseling services available.

  12. Thank You! Questions? Comments? 1-800-272-3626 Confidential, 24 hour availability

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