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Explore the journey of implementing live proctoring technology for online assessments in a Computer Science online program. Learn about the benefits, challenges, and perspectives from both staff and students.
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What inspired us? • Technology • Curiosity – help or hindrance
What did you do? • Considered alternatives, and selected the live proctor approach • Pilot study • We experienced it ourselves as students would in a mock test • Final year students (Computer Science online) • Formative test followed by summative test • Student feedback (pre- and post-test)
Why did you do it? • Programme growth • increased use of online testing • improved test completion rates • Improved access to technology for specific student groups • Keeping up with developments in educational technology
What happened next? Staff perspective Student perspective Additional requirements in terms of hardware and registration Some concerns about “the stranger in the room” Need confirmation that service is regulated Help or hindrance? “No, it does not hinder online assessment in any way. It promotes accountability, transparency and integrity in a student’s assessment.” • Slightly more planning work • Cost is relatively low – but not free • Piece of mind – knowing that students will be supported • Accurate reporting – when things go wrong • Increased confidence in the authentication process