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Consumerisation of IT. Peter Deane Enterprise Architect. Consumerisation Is A n E xploding Trend. 92 million computers were sold in the last quarter of 2010 but more than 100 million smartphones were sold within the same time frame Insurance Company Introduced BYO for mail sync
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Consumerisation of IT • Peter Deane Enterprise Architect
Consumerisation Is An Exploding Trend • 92 million computers were sold in the last quarter of 2010 but more than 100 million smartphones were sold within the same time frame • Insurance Company Introduced BYO for mail sync • Bank offering BYO stipend • Airline using slates for flight planning and forecasting • Pharmaceutical issuing slates to 40,000 sales employees
Multiple Innovations Coming Together Natural interaction Data explosion Social computing Pervasive displays Ubiquitous connectivity Ecosystem of computers Cloud computing
Business and Social Worlds Collide Integrated social tools and applications Integration with external social networks Presence & IM Internal social computing tools Online meetings Social networking Voice & video
Leaving us Somewhere between progress and paralysis • -a kind of no-mans-land… • ‘under dispute between parties that leave it unoccupied due to fear or uncertainty’
Agree A Vision • Unified Login- • Domain users/partners/users with web identities • Unified access- • Two factor authentication/device type/OS version/Location-all available for authentication. Any platform cloud or on-premise and Information as a platform across cloud and devices • Unified management: • User centric management/Governance model for consumer devices/flexible application delivery tied to users/telemetry across all devices on premise or in-cloud • ‘Follow me’ stateful workflow • Developing ‘spaces’ on devices • De-emphasise applications and emphasise tasks and work state persistence • Hybrid consumer and business synchronisation experience
Take Some Practical Steps • Build a Different IT Capability or Risk Becoming Irrelevant • Assess your users • Understand content and information sensitivity • Recognisedevice types and application needs • Define the criteria for a successful solution • Update your organisational policies • Provide implementation and development resources • Pilot your solution and plan for continuous improvements
And Make use of Assessment Tools Like Gartner's Mobile Enterprise Application Platform Critical Capabilities • Management Tools Critical Capability, • Integrated Development Environment (IDE) and Multichannel Tool Critical Capability, • Application Client Runtime Critical Capability, • Security Critical Capability, • Enterprise Application Integration Tools Critical Capability, • Multichannel Server Critical Capability • Hosting Critical Capability • Packaged Mobile Apps or Components Critical Capability