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Error Meeting - Corporate Resource Management for Accident Prevention in Aviation Industry

Explore the importance of identifying and preventing causes of accidents to enhance airplane performance. Gain insights from NASA, Boeing, and airlines like Varig and United. Understand the statistics on accident causes and the benefits for various sectors. Learn about communication, leadership, and error management in the context of Corporate Resource Management. Discover the CRM model and integration systems for knowledge management and organizational processes developed by professionals from UFF.

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Error Meeting - Corporate Resource Management for Accident Prevention in Aviation Industry

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  1. Reunião de Erro – Corporate Resource Management 1979 – NASA / BOEING / CIAS AÉREAS IDENTIFICAR CAUSAS DE ACIDENTES MELHORAR PERFORMANCE DOS AVIÕES

  2. Reunião de Erro – Corporate Resource Management TODOS OS ACIDENTES PODEM E DEVEM SER EVITADOS 1980 – E.U.A - UNITED AIRLINES 1990 – BRASIL – VARIG S/A 2000 - TODAS AS EMPRESAS AÉREAS NO MUNDO

  3. ESTATÍSTICAS DE ACIDENTES: CAUSAS FATOR OPERACIONAL - 75% FATOR HUMANO - 20% FATOR MATERIAL - 5%

  4. SEGMENTOS BENEFICIADOS • Transportes de Pessoas e Cargas; • Extrativismo Mineral; • Cuidados Hospitalares / Hospedagem; • Segurança Pública; • Governos; • Tecnologia da Informação; • Todos que erram.

  5. Reunião de Erro – Corporate Resource Management • COMUNICAÇÃO • LIDERANÇA • INVULNERABILIDADE • POWER DISTANCE • RESIGNAÇÃO • COMPLACÊNCIA • GERENCIAMENTO DO ERRO / VIOLAÇÃO • FOCO NO ERRO

  6. EM – CRM - Gestão do Conhecimento - Processos – Fases de organização

  7. Sistêmico – Modelo de Integração:

  8. UFF- Universidade Federal Fluminense • Carla Silva Alves • Keiti Alves Fontes • Maria Beatriz Souza Rangel • Mauro Santos Matias • Rosane Aurore Juliano

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