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Overcoming HIPAA-HIE Challenges for Enhanced Patient Engagement

This article addresses the ongoing challenges practices face in acquiring and retaining patients through the Health Information Exchange (HIE) while adhering to HIPAA regulations. We recognize that obtaining patient consent for sharing Protected Health Information (PHI) with HIEs is crucial, yet many patients remain unaware of HIEs' significance. Physicians spend excessive time educating patients, leading to inefficiencies and strained office staff resources. Our goal is to streamline this process, improve understanding, and ultimately treat more patients effectively.

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Overcoming HIPAA-HIE Challenges for Enhanced Patient Engagement

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  1. SOLVING THE HIPAA-HIE CHALLENGE For Every Practice • Goal: Patient Acquisition • Patient Retention • Treat more patients • Need: • Patient Consent to PHI with HIE and other provider • Problem: • Physicians have to repetitively advise patients • Patients don’t know what an HIE is and why they should care • Medicare population lacks greater understanding • Repetitive efforts are consuming too much time • Office staff lacks bandwidth capacity too Generative LifeCare Services hie.avado.com

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