Canadian Committee Meeting “General Update”

1. Canadian CommitteeMeeting“General Update”

2. What is the IARA? • International Automotive Remarketers Alliance • The IARA is a nonprofit organization composed of corporate remarketing professionals dedicated to the continuous improvement of the vehicle remarketing industry. • IARA was created in 2001 in response to a realization by several vehicle remarketing organizations that this multi-billion dollar per year industry had no direct representative organization. • The IARA currently conducts two semi-annual Roundtable industry meetings in the US.

3. PRIMARY PURPOSE OF THE IARA • Facilitate standardization of processes within the industry. • Provide a medium to facilitate joint initiatives among Alliance members. • Develop performance measurements for the industry. • Provide a forum for sharing ideas, knowledge, and best practices. • Encourage and support member adherence to the IARA Code of Ethics. • Share information on legislative and regulatory issues impacting the remarketing industry. • Provide a lobbying body to address legislative issues. • Provide a process of continuing education focused on the support of best practices in the remarketing industry.

4. Canadian Committee Benefits • Drive change to help strengthen the Canadian Remarketing industry • Co-Develop industry guidelines for corporate performance standards • Conduct educational and training programs • Discuss, develop and learn various industry best practices • Networking in a forum of remarketers collaborating with peers • Experience international growth and exposure • Participate in round table seminars to achieve corporate goals

5. Canadian Committee Goals • IARA Canadian member meetings – 3 times annually • Offer a Canadian remarketing email networking community • IARA representation at Canadian Industry Events • Industry publication support • Create and provide educational and informational programs geared towards the Canadian Remarketing industry

6. Canadian Committee 2012 Accomplishments IARA Canadian Committee founded in January 2012 Past Events 2012 Feb Inaugural Meeting – Toronto March CAR Conference – Las Vegas - Canadian Committee Added to Agenda May 1st Canadian Committee Meeting – Toronto - Structure and Sub-Committees Defined August IARA 2012 Summer Round Table – Chicago - Canadian Committee Welcomed - Canadian Committee Added to Agenda July Canadian Committee Meeting – Toronto - Canadian Legislative Forum November Canadian Committee Meeting – Toronto - Canadian National Economic Forum

7. Canadian Committee 2012 Accomplishments • Canadian Committee Established January 2012 • Canadian Committee Goals Defined • Canadian Sub-Committees Created • Met our Goal of Hosting 3 Canadian Committee Meetings in Toronto • The Members Drive the Association! - Legislative Update, Economic Forum • Each Meeting hosted record attendance! • Monthly Canadian Committee Conference Calls • Canadian’s Joining US Committee Conference Calls

8. Canadian Sub-CommitteeUpdates

9. Canadian Sub-Committee Teams Education and Certification John Paonessa – Lead (GM Financial) Gerry Corcoran - Pattison Lease Claudio De Angelis – Foss Steve Langdon - ADESA Brent Burpee - CarFax Dave Sutton Membership Development Doug Collis – Lead (Ford) Marty Meadows - CarProof Stu Ralph - North Toronto Kathy Ward – Canadian Black Book Press & PR Josh Bailey – Lead (Canadian Black Book) Stu Ralph – North Toronto Remy Rousseau – Rousseau Publications • Industry Recognition and Rewards • Alex Johnston – Lead (Hyundai) • Larry Shred – Canadian Black Book • Richard Pasta – Kia Canada • Technology and Standards • Tim Quesnel – Co-Lead (Ford) • Don Wallace – Co-Lead (Manheim) • Kim Thomson - Porsche • Bernard de Souza - Nissan • Larry Shred – CBB • Lisa Scott – ADESA / Openlane - NAAA

10. Membership Committee Doug Collis, Ford Motor Company Marty Meadows - CarProof Stu Ralph - North Toronto Auction Kathy Ward – Canadian Black Book

11. IARA Membership Committee • Current Canadian membership of 22 companies • Identified 28 new potential members • Will continue to expand membership base over the coming year. • Join up, participate, network and volunteer for a committee!

12. 2013 Membership Drive • Effective May 1st we will be contacting all members and prospective members with membership renewal and/or new membership payment options. • Package will include a letter with membership benefits. In this are contact e-mail addresses if you have any questions or thoughts. • Remember that your membership in the IARA includes all your employees. • Drop off your card to be included!

13. Industry Recognition & Rewards Alex Johnston - Hyundai Canada Larry Shred – Canadian Black Book Richard Pasta – Kia Canada

14. IARA AWARDS REMARKETER OF THE YEAR! • This year’s award is co-sponsored by ARC & IARA • The Remarketer of the Year Award recognizes an outstanding leader in the Canadian used car and remarketing industry. This award is given to a Canadian auto remarketer that continually exceeds expectations through dedication, integrity, hard work. • This auto remarketer will have played an active role in shaping the Canadian used car industry into what it is today.

15. IARA AWARDS IARA wants to recognize any person within our Industry who make a significant contribution in one of the following categories. Business Builder Award • Awarded to the IARA business/person recognized by IARA members for contributing to the success of IARA in Canada. Leadership Award • Awarded to the IARA business/person that recognizes and pursues activities which define, promote and inspire leadership within its company and industry.

16. IARA AWARDS Management Quality Award • Awarded to the IARA business/person that recognizes and pursues activities which define, promote and inspire quality values. Community Award • Awarded to the IARA member who has displayed a commitment to give back to the community and whose efforts have benefited the community and/or the residents

17. Education & Certification Committee John Paonessa, GM Financial Gerry Corcoran – Pattison Lease Claudio De Angelis – Foss NationalSteve Langdon – ADESA / OPENLANE Dave Sutton – Carfax Brent Burpee - Carfax

18. Education & Certification Update IARA Certification Program Re-Cap • established in 2008 • Approx. 38 members have been certified (successfully completed 20 courses in 3 years) • Approx. 400* members have been certified (have successfully completed 12 online courses) * Approx. 340 of the 400 come from one organization

19. Education & Certification Update Certification Program “Canadianized version” Based on numerous discussions, feedback received and level of Interest, it was decided to adopt the IARA US version of the Certification program If the Program is accredited in the US or there is renewed interest for a “Canadianized” Certification program we will re-visit this decision. For more information Regarding the IARA Certification program the can be found at: http://www.iaraonline.org/training/

20. Education & Certification Update Education • Re-focus on providing more educational experiences for our members via: committee meetings, Web-Ex experiences and presentations at industry events Guest Speakers • Support Canadian committee events by sourcing guest speakers i.e. Legislative experts, Economic experts etc. College Program • Canadian Automotive Institute (Barrie, ON) • Potential to offer remarketing training programs for students Send any topic suggestions to: john.paonessa@gmfinancial.com

21. Education & Certification Update Upcoming IARA Summer Roundtable in Dallas, Texas scheduled for August 22nd – 23rd Currently working on Canadian content for the conference • 2 Canadian Roundtable topics – TBD • Canadian Consignor Only Meeting

22. IARA CanadaTechnology & Standards Committee Tim Quesnel, Co-Chair (Ford Canada) Don Wallace, Co-Chair (Manheim -NAAA) Bernard de Souza (Nissan) Kim Thompson (Porsche) Lisa Scott (ADESA / Openlane – NAAA) Larry Shred (Canadian Black Book)

23. IARA Technology & Standards Committee Committee Goals: • Explore current and new remarketing technologies • Work with key industry stakeholders to improve/clarify/align industry standards • Work in conjunction with US Committee while embracing the unique industry opportunities & variances in Canada • Inform IARA members about technological innovations and standards that are relevant for them and to make recommendations regarding these innovations/standards opportunities

24. Current/Completed Canadian Initiatives • Central Repository for OEM Build Data • Post Sale Inspection standardization • Monitor/provide industry input into pending Nova Scotia MVDA legislation • Disclosure source information reporting - standardization of processes with auctions • Vehicle History Report - documented process guidelines for data error correction

25. Current/Completed US/Cdn Initiatives • Multi-Platform Selling facilitation • Internet-based resources for remarketers • Align IARA and NAAA (Cdn) standards • Structural Damage Policy revisions and clarifications • Used Vehicle Condition Report & Grading System Standardization • Remote Selling Representation best practices/tools guidance for auction partners

26. US IARA Tech and Standards Committees

27. Canadian Committee ChairUpdatesSteve Macaluso - CarProof

28. IARA US Board of Directors • Executive Director Search • 2013 Canadian Budget Established – Thanks to our past sponsors! • Website and Social Media Development • Continued Membership Growth

29. NAAA • Proposed merger of the IARA and NAAA fall events • Vote cast – 70% of IARA Board voted “Not this Year” • Definitely perceived value by members of each association

30. Canadian Committee Meetings & Events Our goal is to host a minimum of 3 IARA Canadian Committee Meetings annually in Canada Proposed & Planned Events in 2013 March CAR Conference - Las Vegas April AR Canada Conference - Toronto June Canadian Committee Meeting – Toronto August IARA 2013 Summer Round Table - Dallas October Canadian Committee Meeting – Toronto December Canadian Committee Meeting – Toronto

31. IARA Remarketing Summer Roundtable Event August 20th – 21st 2013 Hyatt Regency Dallas, TX

32. Volunteers Always Welcome We need your help drive the Canadian Committee List of Sub-Committee Opportunities • Education & Certification • Membership Development • Press & Public Relations • Industry Recognition and Rewards • Technology and Standards

33. “Consignor Only” Meeting • Tuesday April 23rd – 3:45 PM • Hosted by IARA Canadian Committee leaders: Doug Collis – Ford Motor Company & John Paonessa GM Financial • Private Meeting for Corporate Consignors Only! • Be sure to attend Meeting in Progress

34. Open Discussion • Open dialogue and question period • What else would you like to see our association accomplish in Canada in 2013 • Next Steps – meeting being planned for June 2013 • Follow up email to all members and non-members

35. Thank Youfor Attending & Enjoy the Rest of the Conference!