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Advancements in FedWorld E-Commerce: Achievements and Future Directions

The National Technical Information Service (NTIS) has made significant strides in the field of e-commerce, enhancing access to government information and document sales. Key accomplishments include the development of online subscription systems, a world news connection, and the implementation of secure digital signatures. Lessons learned from integration challenges and public acceptance have shaped future strategies, focusing on scalability and cost-effectiveness. As NTIS looks forward, the emphasis will be on expanding business transactions and improving information collection methods to better serve the public.

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Advancements in FedWorld E-Commerce: Achievements and Future Directions

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  1. NTIS Fedworld E-commerce Bob Bunge FedWorld Information Manager National Technical Information Service Department of Commerce

  2. FedWorld E-commerce • Background • Accomplishments • Lessons Learned • Future Direction

  3. Background • National Technical Information Service • http://www.ntis.gov • FedWorld Services • http://www.fedworld.gov

  4. Accomplishments • Functional Categories • Subscriptions • Sale of Documents • Online Delivery • Cryptography

  5. Accomplishments • Online Subscription Systems • World News Connection • Government Research Center • E-Alerts about new NTIS documents

  6. Accomplishments • Online Product Sales • OrderNow - “90 day Window” • NTIS Documents/Products

  7. Accomplishments • Online Delivery • E-Alerts • US Industry & Trade Outlook

  8. Accomplishments • Digital Signatures & Encryption • NIH Grants • DOT Grants

  9. Lessons Learned • Legacy Integration • Template based interface • Tools versus Applications • Infrastructure versus Features

  10. Lessons Learned • COIN • subscriptions management • product search management • centralized product description • shopping cart functions • credit card purchases • document download

  11. Lessons Learned • Coin Benefits • Reduces development effort • Fosters creativity

  12. Lessons Learned • Public Acceptance • Internet versus telephone • 100% growth of online orders each month • Cost Effective • Initial Investment • Scalability

  13. Future Direction • More! • Business Transactions • Information Collection • Digital Signature Technology

  14. Contact Info • http://www.fedworld.gov • bbunge@fedworld.gov P:\cendi\conferences\fcw\NTIS_e-commerce_bunge.ppt

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